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Matthews Kia of Clay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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fast clean service

fastest service I have had was today looks like if I want to get in and out an early appointment is the way to go,fastest service I have had was today looks like if I want to get in and out an early appointment is the way to go,fastest service I have had was today looks like if I want to get in and out an early appointment is the way to go

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wendy, thank you for reviewing your service experience! We aim to provide time-efficient and great customer service for our guests and I'm proud that this was received during your time spent with us. Take care until we see you next time. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com"

Sorento Sale

Great selection of automobiles to choose from. Friendly staff who worked to earn my business. Car delivered was as advertised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, thank you for your kind words and congratulations on your Sorento! I'm pleased to hear that our team was able to provide an efficient and overall positive experience. If there is anything else that we can do for you please don't hesitate to reach out. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Wonderful experience

Our overall buying experience was excellent Our salesman, Steve Ramie, explained everything thoroughly and was very pleasant. Also, Kelly, came out and made everything clear about the warranties and financing. They made what is a stressful process, very easy. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steve and Kelly were there to provide you with such exceptional service. Thank you again and congratulations on your new purchase. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Great Buying Experience

Friendly, patient, knowledgeable, experienced salesperson. Answered all our questions. Presented information in a strait-forward manner. Salesperson did not appear personally pressured nor did he pressure us. Fair pricing. Highly satisfactory buying experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We hope you enjoy your new purchase and we look forward to working with you again! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Fantastic service

Everyone was so friendly. I didn't feel rushed or pressured. Will be back again and will send my friend to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new purchase, Ericka! Thank you for taking the time to write about your experience. It's great to know our team was able to provide you with a friendly and pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Very excited about our new Kia Sorento

We recently visited Fuccillo Kia of Clay and were very happy with the dealership and our salesman Steve...So much so we ended up leasing a 2017 Kia Sorento..Will visit here when we are in the market again for a new vehicle..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2017 Kia Sorento, Stone! I'm very happy to hear that you had a great experience with us and with Steve. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

my experience with fucillo

Great service and honest service the lady that took care of us sherry was fantastic answered all of our questions very knowledgable I will never buy a car anywhere else will always do business with fucillo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Melody, and thank you for the kind words! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sherry assisted you in such a detailed and customized manner. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Fast, Friendly and Professional service each time.

A great dealership all the way around and I highly recomend Fuccillo KIA for purchasing a vehicle, or servicing or meeting some friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Freddie, thank you so much for this excellent feedback and your very kind recommendation of our dealership. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Great fast service

I felt Kevin and everyone at Kia fucillo worked very hard to get me in a car The same day

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Enjoy your car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Great service, second car!

Bryan was excellent. He took the time to answer all of my questions. He was patient and provided my husband and I the ability to make the right decision for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new purchase, Lydia! Thank you for taking the time to write about your experience. It's great to know Bryan was able to provide you and your husband with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com