Matthews Kia of Clay

They were fast and thorough. I did not wait long. They changed my oil and filter and also checked all the fluids.

Staff was extremely friendly and helpful. Facility was very clean and everyone had great information and answered all my questions with ease. highly recommend Jordan K.

When first purchased in 2013, the service of my Sorento was great. The suv was brought into the dealership for all maintenance and inspection. In 01/17 after the truck was serviced in 10/16, I was told that the brakes and rotors were 90 to 95% shot and needed replacement. Up until that time, no mention of any problems noted on their maintenance sheets. I had the brakes and rotors replaced, shortly after that the brake pedal starting thumping and would kick back....back to the dealership where they told me they would do a diagnostic and send it to Kia. After not hearing back from them, I went on line and found that there might be a problem with a cracked axle. Called the dealership, spoke to the service department and they would look at it...sure enough it was the axle. Just recently I again started having problems with the brakes (5,000 miles) since the original. I dropped the truck off on 12/07 and told the service dept. that while I had the oil changed, I had the garage checked the brakes and was informed that it might be the ABS system. As of today, no telephone calls from the service dept. even though, we have called several times and was told that because we dropped it off and didn't schedule an appointment that they would need to bring it in and put it on the rack to see what was wrong. I forgot to mentioned that when I spoke with the service department on Saturday, 12/09 that I was told it was currently being worked on. TERRIBLE SERVICE.

Waiting room was very comfortable. Complementary car wash was a bonus!Took advantage of the free Wi-Fi as well. I would absolutely recommend

I have bought five vehicles from Fuccillo (Sherry McIntosh) and I've never had a problem. Recently I bought a 2015 Sorento for my daughter and Sherry was quite the professional. I have never used their Service Department so I can't speak to that. I would highly recommend to anyone interested in buying a Kia, especially the Sorento to see Sherry. I really enjoy my 2016 Kia Sorento.

Great Customer Service, would recommend this location to everyone I know for a new vehicle. Awesome staff, very attentive, speedy service, knowledgeable, friendly.

Everyone was very friendly, helpful, and patient. Kevin was our salesman and we was great. Very personable and knowledgeable, and he didn't leave us waiting for too long and was accomodating to wanted I wanted in a car. They sincerely wanted to help me find what I was looking for. The manager Moe was awesome as well, very friendly!

to achieve a deal. Thanks to Brian Ortiiz i understood where i need to do. This is the second time I leasesd a Kia great products and service. Very happy with everything and everyone!

We were very happy with the price of the car. However, our salesperson, Steve was excellent. He was very helpful and knowledgeable without being pushy whatsoever. We felt very comfortable with him and he is very honest and down to earth. We felt as though we had been friends forever even though we had just met him. We also liked that we were able to have our car the same day we came in if we wanted but we picked it up a day later. we also love your hours! Open until 9:00 during the week and open on Sundays is wonderful! Also, we love that we received a night at the casino with vouchers. And a chance to win a free trip!

I I can’t say enough about how good they were to me took care of a problem we were having and made us very happy thank you to the general manager nick Capria for making things right