Reviews
Write a reviewGreat Kia service!
The employees are always very friendly. They treat us like family and we always feel welcome. We love that they clean our car. Always a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bernard, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We try to create a welcoming and comfortable environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service
I have a comfortable place to wait. I am kept up to date with what is going on with my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Theresa - Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on! Please let us know if there's anything else we can do for you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Kia Soul
Friendly staff. Very good car. Timely in the pick-up. Thanks Kia Fucillo of Clay!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Kia of Clay, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great Service
My needs were foremost and I was treated with respect. There was no pressure and I received more than I expected!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Valerie, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Friendly Dealership
Your dealership was welcoming the moment you came through the door. Everyone was pleasant and knew what they were talking about. It was a very pleasurable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service
I was taken care of immediately upon arrival the job was done quickly and efficiently. I love the complimentary wash and vac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tammy and thanks for your kind words! We appreciate all of our staff and we are thrilled that they have taken care of you and accommodated your needs. We look forward to working with you again if you ever have any automotive needs. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service department
The service was fast and easy. The service writer was friendly and did not try to push add on products. Overall I believe that my experience with this service department was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan - Thank you for taking the time to write this review. We are pleased to hear that our service department was able to provide an efficient and overall great experience. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Superior Sales and Service
Friendly staff, prompt service, comfortable waiting area. I have been very satisfied with Fuccillo Kia from my very first visit in 2014. They made it possible for me to drive away in a brand new Sorrento when I never thought I would be able to get a new car....I am forever grateful and can't imagine going anywhere else. Thank you Fuccillo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Candice and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great Service, Great Personnel
It was fast and efficient. Everyone was very helpful and personable. They did the 26-point inspection on my Sorento, and it was all under warranty. Love my Kia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for stopping by to leave this incredible review. Our staff prides itself on providing fast and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Sincerely, Nick Capria - General Manager, 315-657-9000 ncapria@fuccillo.com
customer service
The people at KIA know me, and always greet me, and even if busy, take the time to stop just to say hi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cassandra, thanks for this nice review! We make sure all of our employees are professional and courteous, and they will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Nick Capria - General Manager, 315-657-9000 ncapria@fuccillo.com