Reviews
Wonderful experience
Our overall buying experience was excellent Our salesman, Steve Ramie, explained everything thoroughly and was very pleasant. Also, Kelly, came out and made everything clear about the warranties and financing. They made what is a stressful process, very easy. Very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steve and Kelly were there to provide you with such exceptional service. Thank you again and congratulations on your new purchase. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great Buying Experience
Friendly, patient, knowledgeable, experienced salesperson. Answered all our questions. Presented information in a strait-forward manner. Salesperson did not appear personally pressured nor did he pressure us. Fair pricing. Highly satisfactory buying experience. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We hope you enjoy your new purchase and we look forward to working with you again! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Fantastic service
Everyone was so friendly. I didn't feel rushed or pressured. Will be back again and will send my friend to
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Ericka! Thank you for taking the time to write about your experience. It's great to know our team was able to provide you with a friendly and pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Very excited about our new Kia Sorento
We recently visited Fuccillo Kia of Clay and were very happy with the dealership and our salesman Steve...So much so we ended up leasing a 2017 Kia Sorento..Will visit here when we are in the market again for a new vehicle..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2017 Kia Sorento, Stone! I'm very happy to hear that you had a great experience with us and with Steve. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
my experience with fucillo
Great service and honest service the lady that took care of us sherry was fantastic answered all of our questions very knowledgable I will never buy a car anywhere else will always do business with fucillo
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Melody, and thank you for the kind words! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sherry assisted you in such a detailed and customized manner. We look forward to seeing you soon and hope that you enjoy your new purchase! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Fast, Friendly and Professional service each time.
A great dealership all the way around and I highly recomend Fuccillo KIA for purchasing a vehicle, or servicing or meeting some friendly people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freddie, thank you so much for this excellent feedback and your very kind recommendation of our dealership. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great fast service
I felt Kevin and everyone at Kia fucillo worked very hard to get me in a car The same day
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Enjoy your car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service, second car!
Bryan was excellent. He took the time to answer all of my questions. He was patient and provided my husband and I the ability to make the right decision for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Lydia! Thank you for taking the time to write about your experience. It's great to know Bryan was able to provide you and your husband with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service!
The day of my visit (7/14/2017) I requested a shuttle to Great Northern Mall to meet up with some mall walkers,one of which was going to give me a ride back to Fuccillo. Around 9:30 am while walking outside, the shuttle van pulled up and told me that my car was ready and if I wanted a ride back to Fuccillo. What great insight on the part of Fuccillo and the driver! Excellent customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew and thank you so much for the great feedback! I'm very happy that our team was there to give you the customer service we know you deserve! If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Fucillo Kia
While the negotiation was a lengthy process after all was said and done I felt really good after my purchase. The staff was very attentive to my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com