Reviews
Write a reviewGreat service!
The day of my visit (7/14/2017) I requested a shuttle to Great Northern Mall to meet up with some mall walkers,one of which was going to give me a ride back to Fuccillo. Around 9:30 am while walking outside, the shuttle van pulled up and told me that my car was ready and if I wanted a ride back to Fuccillo. What great insight on the part of Fuccillo and the driver! Excellent customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew and thank you so much for the great feedback! I'm very happy that our team was there to give you the customer service we know you deserve! If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Fucillo Kia
While the negotiation was a lengthy process after all was said and done I felt really good after my purchase. The staff was very attentive to my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Easy and simple
It was smooth . Salesmen were easy to work with , I did not feel like I was being run around .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Donald. Congratulations on your purchase! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Another GREAT experience!
Sal, our salesman, has been the best! He has been the only one that we have gone to, for the previous two vehicles that we have purchased. He gone way above, what you would expect from a salesman.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for your loyalty to our dealership and for taking the time to write this review. Sal's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Thank you again and congratulations on your purchase! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
A great place for service and sales
when I brought the car to have its first service they got my car in right on time and there was no waiting and we were out in a jiffy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Abigail - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Excellent service
Service was great, everyone was extremely helpful and polite. Sal was great and made this a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keli - It is wonderful to hear that Sal was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your new car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Excellent
Friendly staff, easy going atmosphere. Liked being able to take my new vehicle that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paige, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Excellent Experience
Our second time dealing with Sal and Fucillo Kia. Sal knows his stuff and is always great to work with. The rest of the staff is also very friendly and willing to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lynn and Mary, thanks for this nice review! Sal truly knows his stuff. We make sure all of our employees are knowledgeable and helpful, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Bought a new 2017 Kia Sportage
Great experience! Friendly and helpful sales people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lori - Thank you for taking the time to write us a wonderful review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com
Great service
Did not feel pressure & did all they could do to keep within my budget. Did not feel they were trying to gain sales by "stretching me" financially
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vicki - It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Fuccillo Kia of Clay. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com