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Matthews Kia of Clay

(422 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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Another GREAT experience!

Sal, our salesman, has been the best! He has been the only one that we have gone to, for the previous two vehicles that we have purchased. He gone way above, what you would expect from a salesman.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for your loyalty to our dealership and for taking the time to write this review. Sal's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Thank you again and congratulations on your purchase! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Easy and simple

It was smooth . Salesmen were easy to work with , I did not feel like I was being run around .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Donald. Congratulations on your purchase! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

A great place for service and sales

when I brought the car to have its first service they got my car in right on time and there was no waiting and we were out in a jiffy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Abigail - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Excellent service

Service was great, everyone was extremely helpful and polite. Sal was great and made this a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Keli - It is wonderful to hear that Sal was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your new car! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Excellent

Friendly staff, easy going atmosphere. Liked being able to take my new vehicle that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paige, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Excellent Experience

Our second time dealing with Sal and Fucillo Kia. Sal knows his stuff and is always great to work with. The rest of the staff is also very friendly and willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lynn and Mary, thanks for this nice review! Sal truly knows his stuff. We make sure all of our employees are knowledgeable and helpful, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Bought a new 2017 Kia Sportage

Great experience! Friendly and helpful sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lori - Thank you for taking the time to write us a wonderful review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Great service

Did not feel pressure & did all they could do to keep within my budget. Did not feel they were trying to gain sales by "stretching me" financially

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vicki - It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Fuccillo Kia of Clay. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Great Kia service!

The employees are always very friendly. They treat us like family and we always feel welcome. We love that they clean our car. Always a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bernard, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We try to create a welcoming and comfortable environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com

Kia Soul

Friendly staff. Very good car. Timely in the pick-up. Thanks Kia Fucillo of Clay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Kia of Clay, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Nick Capria - General Manager, 315-657-9000 Nick@fuccillo.com