Reviews
Excellent Buying Experience
THe working relationship with Mauric "MO" Brown and Dan Tucci was the best experience we have ever had with buying a car. They were understanding, eager to serve and went above an beyond to satisfy us and meet our needs. The handling of every piece was stellar. They welcomed us , our girls and made us feel appreciated. We will be sharing our story when friends are looking to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robin - Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Mauric and Dan were able to meet your needs. At Fuccillo Kia of Clay, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Fuccillo Service Department Helped Me Again
Josh, Adam, and everyone there was great. They services my car in timely manner! They even washed my car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence - Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Josh, Adam, and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Happy senior
I like that even though I did not think I could afford a car, Kevin and his manager went above and beyond re-tweeting numbers that would fit my impossible budget. I am a 72 year old senior on a fixed budget and THEY made my dream come true. My experience was an excellent one . I love my new Kia Forte !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. At Fuccillo Kia of Clay, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nick Capria - General Manager, 315-657-9000 ncapria@fuccillo.com
Positive car buying experience
The whole process is fast and easy. Working with Chris Toresse is always a good experience. I will definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle - Thank you for taking the time to share with us and for your kind words about Chris! The goal of the Fuccillo Kia of Clay team is to ensure a fast and easy process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
good experience
I worked with Brandon on returning my leased car and getting a new lease. hey didn't have the car I wanted on the lot. There were some issues with getting the right car, but in the end, I am happy with my new Kia.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new Kia! We take pride in our customer service and do whatever we can to have our customers leave happy. I will be sure to share your feedback with Brandon. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Kia clay
Moe Brown and the team is amazing and really go to work for you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Samantha, thanks for this great review! We can't tell you enough how much we appreciate Moe and the team. We are very happy that they were there to take care of you! We always look forward to working with you again in the future! Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
BettyAD
The courtesy ride home and offer to pick me up was nice because I didn't have to wait all day at the dealership, and the calls to let me know progress on my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Betty - Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Good service
We were met right away and the people we talked with met our needs with what we were looking for in a vehicle
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tasha - Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Experience with the dealership
After the experience I had at another dealer, I was pleasantly surprised when I walked through the door, I was immediately asked if they could help me. Sherii came over to me and we set down to talk business. I ended up leasing the 2017 Kia Forte and could not be happier with my choice of cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lillian - Congrats on your 2017 Kia Forte! We try our best to stand out from other dealers in terms of service excellence. We couldn't be happier that Sherii was there to provide you with such exceptional service! If you have any further needs, do not hesitate to come back to see us. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com
Fuccillo of Clay--Amazing!
First and foremost the dealership is decorated very nicely during this holiday season. Fresh flowers on tables, huge decorated tree, colorful windows, just a cheery atmosphere. The staff are all very friendly and kind. The staff is very committed to meeting your every need. Even though I live over a half hour away and I'm much closer to other dealerships, I still drive out to the Kia in Clay! This is my 3rd Kia and I've never had any problems with any of them. They run perfectly each and every time I get in the vehicle. The maintenance team at Kia is also extremely accommodating and service is excellent. I totally recommend a Kia to all my family and friends - it's an amazing dealership and amazing vehicles!! The whole atmosphere at Kia of Clay is professional, friendly and Kind. They also check up on you after you've bought/leased or had your vehicle serviced. They make you feel like a part of the whole Fuccillo Family!! P.S. Even the bathrooms are spotless and they have popcorn and drinks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dianne, thank you for this fantastic review and for your loyalty! Family is just what you are and we are very happy that you feel that way. We appreciate your recommendations. We will be there for you for many years to come. Sincerely, Dave Perry - General Manager, 315-657-9000 dperry@fuccillo.com