Reviews
Write a reviewmost relaxing non pressure and fun experience ever
everything. our salesman was outstanding(joe wilkins) with his non pressure approach yet doing everything in his power to make it happen.thank you for such a good experience.it was huge.....ps.i am available for commercials.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review David, I'll be sure to let Joe know! I'll let you know if we ever need help for the commercials..
Wonderful Sales people
The Sales Man Bill Kennedy he was personable knowledgeable, helpful empathic to our needs and wants. I feel his honesty made me feel very secure in my purchase. If it was not for Bill we would have tried a different dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to hear it Katherine! Bill's one of the best!
Amazing Custimer Service, Not pushy at all!
The salesman Tim Jacks was "REAL" and "HONEST" he helped us into something that we needed, and knew his stuff! Great man! My husband had a stroke days after we purchased the van and he came to the hospital for me to finish some paperwork that had to be changed. That is above an beyond! HE deserves a GOLD STAR! Thank You Tim!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Becky! My name is Steve McGrew, I am the Internet Sales Manager here at Fuccillo Kia of Clay. I want to thank you for your STELLAR review of my Salesman Tim Jacks. We very much appreciate you going out of your way to give us praise, and if there is ever ANYTHING we can do for you, please don't hesitate to call! -Steve McGrew
Non-Pushy Salesman
Kevin was a wonderful salesman...was not pushy. He made a couple of offers to us & then asked us what it would take to get us to purchase the vehicle & was able to give us the deal we were looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Cynthia, I'll be sure to tell Kevin how pleased you were! Thanks for the feedback!
No pressure car buying experience!
The staff and Fuccillo Kia is very friendly and knowledgeable. The entire experience was smooth. Kevin was terrific and is very knowledgeable. Two days after I purchased my car I brought my 24 year old daughter for her first lease and Kevin was very patient with her and explained everything to her. I will definitely come back to purchase again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Janice! My name is Steve McGrew, and I am the Internet Sales Manager here at Fuccillo Kia of Clay. I wanted to take the time to thank you for your review of Kevin Boutwell. It's great to see that he did such a good job of taking care of both you and your daughter in your car shopping experience. I appreciate you going out of your way to post such an awesome comment about you experience here. If there is ANYTHING you ever need please let us know!! Thank you again! -Steve McGrew
Best service ever
All the people are wonderful and are always ready to address our problems and look to solve them and also make us comfortable while our problems are being solved. Thank you for a wonderful company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service Ever!?! Thanks a ton Barbara.... That's a HUGEEE compliment!!
The Best
I was ushered in promptly when I arrived, and I was out in less time than it took me to drink a cup of coffee and eat a bag of your fresh opocorn
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kia
Everyone is very courteous, friendly and accommodating!!! The service department is the best around and they will bend over backwards to be sure you leave happy. The sales department is clean and always have beverages or snacks available !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love Joe and Dan!
Joe and Dan were fabulous. We told them what we wanted and what we expected and they delivered....twice! My husband bought a 2011 Kia Sorento in September and I bought my 2014 Kia Sorento in November. We would recommend them to every one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Angel! My name is Steve McGrew, and I am the Internet Sales Manager here at Fuccillo Kia in Clay. I just wanted to take the time to thank you for the AWESOME review you posted about Dan and Joe. Very glad to hear that you were taken care of properly, and hope to see you AND your husband back in the future! If there is ANYTHING we can do for you please feel free to give Joe a call. Thanks again!! -Steve McGrew
Clean facilities, great service
Comfortable waiting room, everything is so clean and the time it took for the tires and the oil change was very reasonable. Loved the popcorn and coffee choices while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase