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Matthews Kia of Clay

(422 reviews)
Visit Matthews Kia of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 641-7609 (315) 641-7609
Used (315) 641-7654 (315) 641-7654
Service (315) 409-7168 (315) 409-7168

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Clay from DealerRater.

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great salesman

sales person Dave June was very good - a pleasure to meet a salesman who was not pushie - sales manager was also great - very glad I dropped in to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review James! I'll be sure to pass the praise along to Dave!!

Leasing experiencesw

Was met immediarely by Mickey and felt very welcomed. He took time to explain our options very completely and competently. We felt valued and well listened to resulting in our lease signing. Mostly a good eperience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I'm glad Mickey was attentive to your needs, Thomas. If there is ANYTHING we can do for you in the future please feel free to contact Mickey!

Great customer sevice

I forgot my coupon, but the service department still gave me the oil change for the amount on the coupon. The personnel in the service were very nice and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Elizabeth!! Our store's website has NEW Service coupons every month so feel free to ask about them when making an appointment!

Love love love my kia

First experience with a Fuccillo dealership and it won't be the last, terrific from start to finish. They are so easy to work with. They are in business to sell cars but they haven't lost site of the customer. My salesperson, Kevin, was such a pleasure to work with as well as the manager, Dave and crew. Fuccillo will be the first place I go to when I'm ready to make another car purchase. I am happy to be part of the Fuccilllo family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you SOOOO much Kathy!! I'll let Kevin know how pleased you are, and we're VERY happy to have you in the Fuccillo Family!!!!

Happy New Year 2014

Prompt, Professional, Efficient this is one outstanding service department. I need some minor repairs (interior / exterior lights) just before Christmas was able to schedule and appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Eugene, Glad they could accommodate you!

Great Work & done efficiently.

I never have a "bad" experience at KIA. Very short waiting time. Nice, warm, clean waiting room. Can have coffee or water as desired. Service person comes to check w/me first w/any questions before any extra work is performed. Or to suggest any.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Happy to hear of you continued satisfaction Patricia! We appreciate your feedback!

Great all around experience

I enjoyed how quick it was to get a car that I actually wanted. The salesmen were very helpful. I brought my fiance in a week later and she bought a new car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks a lot Corey! Glad we could help you guys out!

Awesome team

Great walked out thinking this is and was easiest transaction ever did things that other dealers we talked to wouldent even give us the time of day thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We give everyone the time of day Terri!! Glad we were able to help : )

most relaxing non pressure and fun experience ever

everything. our salesman was outstanding(joe wilkins) with his non pressure approach yet doing everything in his power to make it happen.thank you for such a good experience.it was huge.....ps.i am available for commercials.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review David, I'll be sure to let Joe know! I'll let you know if we ever need help for the commercials..

Excellent customer service, friendly sales team.

The sales team was extremely knowledgeable about the vehicle and with my questions. Steve couldn't do enough for us he was very attentive and saw to our needs. We could not have asked for anything more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Deborah! Steve was very pleased to hear about the 5 Star Review!!