Reviews
Amazing
Kris was amazing to work with! Great personality, very knowledgeable! I definitely recommend kris & his team! I love my new car! Definitely coming back to Napleton Off Lease!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dav, thank you so much for your feedback! Our team Kris will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Place!
Great atmosphere everyone was friendly and it was a comfortable place to be. Gustavo really heard me out and answered all of my questions. Couldn't be more relaxed and confident when buying a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Sandra! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Exceeded expectations
I went in and Gustavo helped me from the second I walked in til the second I drove off. He was very helpful and patient. The entire process was very easy and am very happy with everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ahmed, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Off Lease 630-941-4300 ext 2339 julissa.varela@napleton.com
Great help
This place makes everything quick, easy, and straightforward. Gustavo helped me out with everything I needed and made my experience pleasant. Would recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Nando. Thank you and we hope to see you again! We hope to be of service to you again! Take care! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Better than expected
Pleasant visit, surprised by how smooth and easy everything was. Gustavo was great, can't thank him enough for his help. Very happy with my Toyota Sequoia and the deal I got
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kim, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Great dealership experience
I was pleasantly surprised by how much the sales person Gustavo helped me out. He really listened to me and got me to where I wanted. Happy with my Jeep
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Best sales staff around
jamari was incredible. first time i have felt I had a salesman that cared about my needs. Had a wonderful time getting my honda fit
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the positive star rating, Sheri! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
very professional and curtious
I was very impressed with the two gentlemen that took care of my purchase of a used vehicle. Zack and Mike were very professional, courtious and helpful through out the process and never gave me the impression that I was being abused or pressured. I'm very satisfied at this point with the vehicle nd wouldn't hesitate tp buy again from Napleton off Lease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fred Bussean, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Excellent service
James Caprile! What a Guy Impressive knowledge this one has didn’t end up buying a car today but James provided me excellent quality service all the way through and I look forward to coming back for a big boy purchase! Thanks James!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kerry Wills, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any further questions, please give us a call. We're always happy to help! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
the guy with excellent customer service its jamari
jamari have great customer service,knows a lot about cars. and if you need a car for you jamari is the guy that would help you with that. i highly recommend him..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kevin Lewis, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com