Reviews
Great experience!
James Caprile provided excellent service and I highly recommend anyone who comes to this location to request him! He was extremely knowledgeable and helped me through the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Christina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Jimmy was the best!
Jimmy helped me find the exact car I was looking for. Such a friendly guy, no BS, straight to the point. Would highly recommend to anybody looking for a trust worthy salesman who’s got your best interest at heart.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, David Arnett! We hope we can continue to be of service to you down the road! Safe travels! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
First new car!
James helped me get in my first new car today! At first was very hesitant, but he made it a breeze. Can’t say enough good things about the service that was delivered today. 10/10 would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank, we appreciate you choosing Napleton Off Lease! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Great dealership
The guys in there was very helpful…didn’t have any attitude an if yu have any question they made sure you understand their answer as well trying to explain it to you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Rayshawn, thank you for your positive review. We're glad to hear that you found our team here at Napleton Off Lease so helpful in the purchase of your new vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Best Salesman
I was honestly blown away by how James was not just incredibly knowledgeable, but his interpersonal skills were unmatched. I’ve gone ahead and recommended him to my buddies in finance because of how good the service was. I’ll most definitely be coming back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Harvey, thank you for taking the time to leave a review for us at Napleton Off Lease. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Regards, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
James
James caprile did excellent job he showed me 2 f 150 and we came together and finished the deal and now I'm leaving with the truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adam, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regard, Marta Nilles Customer Relation Manager Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
James
James Caprile made my car search very informative thank you for training him to such a high customer service level. When I come back to buy a car it will be with him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Off Lease! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love my car
Loved my experience here very great place. Jamari was very easy to work with and was able to get the deal done. I would recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa Lancaster, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2358 marta.nilles@napleton.com
James caprile
James caprice made my experience one to remember although I didn't buy a car when I'm ready I WILL BE going back to him thank you off lease for training him so well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Connor Park, thank you for your support and for giving our dealership such a high star rating! We're happy to hear James was such great help. We hope to be of service to you again! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton OFF LEASE 630-941-4300 ext 2339 julissa.varela@napleton.com
Great Experience!
I went last week to look for my first car at this dealership and it could not have been a more positive experience! I got help from James Caprile with questions and concerns regarding the process and I truly felt respected and listened to throughout the time I spent there. I did not end up purchasing, but when I am ready, I will be returning. It is seldom I write a review, but I felt that the service I received was deserving of one. I am so glad that I chose to come here and would recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Olivia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton OFF LEASE 630-941-4300 ext 2339 julissa.varela@napleton.com