Reviews
Excelente atención
Me ayudaron bastante con mis dudas, muy buena atención por parte de los trabajadores, el trabajador pedro fue muy atento y receptivo con respecto a mis preguntas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
¡David, gracias por tu apoyo! Estamos felices de poder ayudar. ¡Esperamos que nos siga eligiendo para todas sus necesidades automotrices! ¡Cuídate!
Amazing job!
Jamari was amazing! Totally helpful with all my questions & concerns. Such a sweetheart, although I didn’t end up buying a car I definitely know where I’m going when I do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hally, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Seller jamari
Jamari was such a big help I would come back to this dealer just to get him as a seller again!! Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sarah, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Great Service
While I did not end up making a purchase Jamari was extremely helpful. It was the best experience I have ever had at a car dealership and will definitely have me thinking about coming back in the future. I will be recommending to friends and family as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joey Carrell, we're glad to hear you found our staff to be so informative and helpful. Thanks again for the recommendation, and have an amazing day! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Great Experience
Jamari is a great guy super easy to work with and he put me in the car of my dreams! Had a great time working with him and the dealership as a whole.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marcellous, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
30 minutes worth more than 30 hours
I’ve spent countless hours over the past few weeks researching my new car. I met James and within 30 minutes I knew everything I needed to know and confidently made my purchase. Thus, 30 minutes with James was worth more than my 30 hours researching. I highly recommend Napleton and their team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gordon D., we're happy you found our staff to be so supportive during your experience here at Napleton Off Lease. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Great staff!
I would definitely recommend this location. From the minute I walked in the building I was greeted with smiles. Jimmy helped me find the perfect car. He had a ton of patience with me when I couldn’t decide on a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Off Lease and we hope to see you again! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Great salesman
Went to this dealership just to browse some cars for my daughter and the nice gentleman jamari had showed me a variety of cars in my price range. Overall i would recommend this dealership and dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph Smith, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com
Excellent service
Excellent, they have a good service and very good cars, I like very much this page for new cars. Super recommended this company, five stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodyeli, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x.2358 marta.nilles@napleton.com
Great experience
Although I did not purchase a car today I was given all the information I needed and had all my questions answered. James, the salesman who helped me, was very helpful. I will be back to make a purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Gavo, we're glad to hear you found our staff to be so informative and helpful. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Regards, Marta Nilles Customer Relation Manager Ed Napleton Off Lease 630-782-9300 x2358 marta.nilles@napleton.com