Reviews
This is the 3rd time I've had Kyle help me and he is
This is the 3rd time I've had Kyle help me and he is amazing every time. He is extremely professional, polite, and a pleasure to work with. He does a great job of representing what Genesis is all about.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, Justin! We're happy to hear that Kyle keeps making your experience worthy of your 5-star rating. We look forward to your next visit!
Kyle was wonderful .
Kyle was wonderful . My issue was with whoever set up my appointment. They informed me I can have a car while my car was being serviced. When I got there no cars available. Also started with attempting to get valet service for my car and was informed I needed to wait a month which was not acceptable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us this feedback! We're glad to hear that Kyle made your experience with us better. We hope to see you again so we can deliver 5-star service!
Fast and excellent service.
Fast and excellent service. I was happy to receive service. I will recommend other people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! We're glad to hear our service team lived up to your expectations. We hope to see you again soon!
They’re very prompt and accommodating with service
They’re very prompt and accommodating with service appointments. I appreciate the free Lyft service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're glad to see that our service center went above and beyond for you. Let us know the next time you need anything!
Excellent customer service at this dealership.
Excellent customer service at this dealership. I worked specifically with Marianna who was extremely friendly and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent rating! We're happy to hear that Marianna made sure you received 5-star service during your time with us. Let us know if there is anything else you need!
I believe in places when they should you they want to do
I believe in places when they should you they want to do business with that's matters to me And they did that
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us your review! Please let us know what we can do to provide you a 5-star experience on your next visit!
Kyle was excellent and provided quality service.
Kyle was excellent and provided quality service. Kyle made sure everything was taken care of and checked in with me often to let me know the progress of the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write this review! We're happy that Kyle made sure you had an excellent experience during your visit with us. If there is anything else you need, let us know!
Mariela was efficient and friendly!
Mariela was efficient and friendly! Kept me informed at all times. Service was completed on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-star rating! We're thrilled to hear that Mariela helped make your service visit quick and efficient. We're here for you the next time you need service!
Service was performed great.
Service was performed great. Quick and efficient. Kyle was very good in communicating, down to the point.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We're happy to hear that Kyle and the rest of our team made sure you were taken care of during your visit. We're here for you the next time you need service!
I had an electrical issue.
I had an electrical issue. Mariela Valdez went above and beyond to help address and and take care of the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your review and the kind words for Mariela! We're glad out service was top notch, and we're here for you if there is anything else you need.