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Nucar Chevrolet of Woburn

(699 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–2:00pm
Sunday Closed Closed
New (781) 549-0199 (781) 549-0199
Used (781) 241-9043 (781) 241-9043
Service (781) 241-9016 (781) 241-9016

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of Woburn from DealerRater.

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prompt service

My 2011 Camaro SS Needed A New Belt But Was Out Of Warranty. Not Only Did Lannan take Care Of The CosT But They Also Fixed It On Time. Thank You Lannan Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Service as Usual

I was greeted by name by both service consultant and service manager. Dropped off one vehicle in late afternoon and repairs were completed by late next morning. Dropped off second vehicle when I picked up the first and repairs were completed by mid-afternoon. Extremely pleased with rapid turn-around, workmanship and friendly personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership Service!

I came in for an oil change and tire rotation around 10am on Fri the 18th and my truck was taken right away and was finished in about an hour! Love the new waiting area and the new look!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding service and team. Great new facility!

Always a great experience! Bob and his team in the service department are always friendly, attentive, and take the time to explain all recommended and required service needs. I moved over 70 miles away and still return to Lannan in Woburn for my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Have not owed a new Chevrolet since 1984.

I arrived with my complimentary oil change/tire rotation coupon from my extended warranty {2nd coupon}. Theo, my service advisor was way ahead of the curve and told me about it up front not knowing I had the coupon in my pocket. Had I forgotton Theo was happy to remind me. THIS IS NOT ONLY OUTSTANDING SERVICE BUT BETTER YET EXCEPTIONAL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My husband was very impressed with the service that he received. He went from 3rd in line to 1st. Even though he did not have an appointment for the service, the 1st 2 customers left because they did not want to wait. But he was very happy with the service. Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Advisors

The only down side was when I was in line waiting for myservice advisor Mark O'Malley there was no place to sit. Suggest that the service advisors issue numbers so that the customer can go to the waitin area and be notified when the advisor is ready to service the client. V/R Kenneth R. Summers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super friendly and helpful

Everyone was super helpful and friendly. When we showed up to try to fit our baby seat into cars, everything we wanted to try was brought over quickly and easily. Everything we did at the dealership was done easily. Zach Green especially did everything he could to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All around great service/facilities/people!

You guys were great. I started by sending an email and then was followed up with a call from Chris Proteau. Before I knew it I had a written estimate and time table to get the work I needed done, PLUS a ride to and from my office. Chris also reached out to me with an option for some accessories that he really didn't need to- AND also gave me an estimate on some additional work which I will schedule soon. I have been in the customer service business for 18 years with VERY demanding customers and I know great service when I experience it, and you guys are doing it RIGHT. Kudos to Chris P., and the rest of your team. I am definitely coming back and will consider trading in/purchasing my next vehicle from you. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great overall sales expierience.

Couldn't be more pleased with the way I was treated from the moment I walked in to the moment I drove away in my 2015 Silverado. Thankyou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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