Reviews
Leasing Made Easy
The leasing of my new Equinox was painless - Michael was very helpful - This is my 3rd lease thru Lannan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
UNBELIEVABLE SERVICE AND SERVISE ADVISORS
Unbelievably fantastic. Mark did 2 things: 1. Savedmy life by finding major scfrew up with power steering. 2. Handled my transmission disaster is an ubelievable professional maner. I am so so so pleasd with Lannan and mark, and i learned difference between dumb and smart people. Smart people buy thier cars from Lannan. Additionally, I have had my regular service done by the person sitting next to mark. Bad with names, but he always impresses me with expertise, knowledge and willingness to go the extra mile to be sure that I get theverybest service in USA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great sales experience,and info at end of sale.
real nice looking store,big jump from the old store,nice talking to a sale rep that can answer every question that I had.just driving the new Silverado from my last one,was a 2007, big differents,the 2007 never cost me any heart acke, it was a great truck. George chris walsh.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience for normal maintenance
On time to take me in and on time to get me out! It was great to have wifi so I could work as well!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Zack was knowledgeable and friendly. I was happy to buy from here because I wasn't pressured during the process. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service to vehicle Survey
Saturday was my 1st time servicing my truck in Woburn after buying it from Lowell. Bob in service Dept was very friendly and explained the whole process to me when installing my info into your system. He then explained my options for oil change for my truck. I knew what they were going to do and how much it was going to cost before the service was even started. I was very much satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I brought my vehicle in first thing in the morning and picked it up at noon. It was a very easy process. And I will bring my car back there anytime.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience very efficient
It is always a pleasurable experience dealing with Lannan. Wonderful service and very efficient staff. Joe Ascolisi is a pleasure to deal with. He makes the visit enjoyable. I particularly enjoy a cup of coffee while waiting. Thanks for the great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service, friendly staff, very clean faciliti
I did spend more time at the dealership than I expected, but the things I had to have done required time. The service people were very good and kept me in the loop. The service done was great. I am fortunate that I have a place to go to that does good work and looks out for the workmanship of my car. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine service visit
I was a drive in customer, no appointment needed. I love that when the service is for routine maintenance. always find the service department to be polite, professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase