Nucar Chevrolet of Woburn

I have purchased or leased at least 6 vehicles from Lannan in Woburn. Not only has the buying experience been a pleasure but the level of service after my purchases has been second to none. Not only has the dealership been accomadating and helpful but they go out of their way to satisfy the consumer. 2 recent examples.........I hit a manhole cover with my 2007 Denali last week (Thursday Feb. 7) that caused damage to my front end. It was the day before the blizzard was to hit the Northeast. I called Lannan at 10 am right after the damage. Mark O. in service told me to bring my vehicle in immediately without an appointment and had the problem diagnosed, the parts ordered and the repair done by 3 pm that day knowing I would need my vehicle before the big storm. No hassles. Also, my son hit a deep pothole 3 weeks ago in his 2011 Tahoe. He damaged his rim and blew the tire. When purchasing the vehicle I opted to purchase the tire and wheel insurance. I brought the damaged tire and rim to Lannan. Joe A. in service helped me fill out the claim form for the tire and rim. He coordinated the claim and the inspection of the damage and to my delight had a new tire and replacement rim ready the next day for me. The whole job was taken care of at no cost to me. Something I wasn't expecting. Lannan stood by the policy I had purchased and went to bat for me. Professionalism. I can't say enough about the dealership from top to bottom. I have 4 vehicles on record at Lannan and would never take them anywhere else for service. The Lannan Family should be proud. John S DeMichaelis

Have always bought my cars from lannan and will continue to buy my cars at lannan always a pleasant experience from the time you step in the door until the time you drive your new car home. And it doesnt stop there it continues right thru to servicing your vehicles.

Purchased my Equinox there and automatically went to Ed Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, pleasant,always smiling when leaving say have a nice day.

I have no problem with making appointment. They tell me to bring in my car right away and they will check it out. If it happens again they tell me to bring it back and they will be no charge for the check up.

I was very pleased with my new brake job it was explained to me and the work was done quickly. I would reccommend the dealershp to others.

Reapir was for an Oldsmobile. Repair was done on time at the quoted price. Used the Van driver service to/from home as repair was over night. Difficult repair as three long brake lines were rusted out and they needed to be custom made/formed on site. Thanks to Phil who did the work and Joe the Service consultant.

It is always a pleasant experience when taking my Malibu to Lannon Chevrolet in Woburn.The maintenance specials are very attractive so I can keep my vehicle in tip top shape.It is always a pleasure working with Joe. He is an asset to the company. He's a gentleman and always in good spirits. Very efficient and conscientious to make sure that I am satisfied with my visit.

Be aware Lannan Chevrolet (Woburn, MA.) has the best Chevrolet Service setup in my opinion. I no longer do business with independent Garages, I have learned you want it done right and no gasmes ...go with Dealer Service. Lannan' hourly rate is worth every penny. Requested service is done right with no follow up necessary. I am %100 satisfied with Lannan Chevrolet (Woburn, MA..) Bob Fahey, Service Manager, is on top of everything ...makes sure the Customer is taken care of %100. Bob is super friendly and professional. Who ever the Tech was ...knows his stuff as well. Lannan Chevrolet provides shuttle service ...that is like Gold, to be brought home and picked up reminds me of the old days. GM Corporate needs to know having Bob Fahey representing GM really makes a big difference. Actually eveyone I run into at Lannan Chevrolet, Woburn, MA., are all outstanding friendly Professionals. What a team Lannan has!!! My 2000 Silverado with 86Kmi, it was time to do it up ...we brought it back to %100, $5K plus some owrk performed. I am satisfied big time! :-)

I came in for a fuel injection service. I do not know the name of the lady who took care of me. She was polite, friendly and very professional. Needless to say I was very pleased. I have been a customer with Lannon Chevrolet for many years and several cars.

It is obvious that Lannan simply does not pay attention to service. They just pile up repair work and without a real clue as to whether they can complete it. When I called at midday they could give me no answer except that the vehicle had not gone in for service. Isn't it just common sense and good business practice to go to your co-workers and ask what are you doing and estimate how long will it take so that paying customers can plan their lives; rather than being treated like your asking a stupid question. I have purchased 2 vehicles from Lannan and I can assure you they will be my last.