Reviews
Always helpful and professional and always on time great...
Always helpful and professional and always on time great group of service people. Responsive to questions with quick and accurate answers. Highly recommended for great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Don Abney is the only person we will deal with. After...
Don Abney is the only person we will deal with. After purchasing 8 vehicles from Don he knows what our needs are. Ernest in financing is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive Group!
Very professional. Not pushy and will recommend . I...
Very professional. Not pushy and will recommend . I definitely will refer anyone to you. I called ahead and let them know what I was looking for and they were able to have at least 3 vehicles for me to look at. A very pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group and we hope to see you again soon!
We had a very great experience with every one that helped...
We had a very great experience with every one that helped us . Everyone was nice , informative and very helpful. Would highly recommend to anyone g
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation - have an amazing day!
I felt the service was good but the appointment setup...
I felt the service was good but the appointment setup service online should be a little more connected with the guys in the dealership. It set me up with a 4:30pm appointment time but said something about needing to leave my car with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your experience. We appreciate you letting us know your honest feedback and will use your comments to evaluate our current processes. Thank you!
The service department is terrible, every vehicle I take...
The service department is terrible, every vehicle I take in for service always be returned with them causing other mechanical problems that it did not have
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry to hear your experience was not up to our standards. Please call Ken Harris, Service Manager, at 864-303-7268 and let me discuss options to get your concerns resolved. Ken
I certainly understand but I believe we can help and get your vehicle repaired. I will be more than happy to look at all your repair records and personally be involved to get this back to a great place. Most of our customer have very good results from our efforts and I'm sure we can provide a level of service you deserve. Ken
Not sure at this time if I want the Service Department working on my vehicle again, I am considering taking it to another Cadilliac certified service center to correct the problem they created and ask for a refund for the service they performed and it was not fixed , and request that Bradshaw pay for getting having the service done.
Bradshaw Collision was great in fixing my car and Mike...
Bradshaw Collision was great in fixing my car and Mike Sweeney was also great in keeping me informed. Overall my looks and drive good. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us! We look forward to seeing you in the future! Thanks again.
I have bought cars from Bradshaws since 1987. I have...
I have bought cars from Bradshaws since 1987. I have faith in their dealership. They have always tried to satisfy me with their service. I am pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We value your business and continued loyalty! We look forward to seeing you in the future!
My salesperson, Donn, was very personable. He agreed to...
My salesperson, Donn, was very personable. He agreed to fix the issues I saw with the car. The finance guy, I can’t remember his name (wife is a veterinarian) didn’t pressure me. I had wonderful conversation with both gentlemen. They customized my options to fit my budget. Their first offer was fair. There was no long, drawn out process to waste my day. Everything was done quickly, professionally, and with personality. I am anxious to see how they treat me with regards to servicing my vehicle as I plan to shop there for my mother a dependable car with an honest, fair price.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback and kind words! That is what we strive for at Bradshaw Automotive Group! We look forward to seeing you in the future!
Easy to get timely service for my Equinox. Staff is...
Easy to get timely service for my Equinox. Staff is knowledgeable and keeping me informed of needed or/recommended inspections and servicing. I usually wait while work is being performed and like the fact that it's done quickly. Waiting area is large enough that customers are easily able to allow distancing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We appreciate your business and hope to see you in the future for any car needs you may have!