Reviews
I just got my mercedes benz 450,my salesman was awesome,
I just got my mercedes benz 450,my salesman was awesome, very helpful, very courteous, and professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
this was one of the MOST UNSATISFING experiences buying a
this was one of the MOST UNSATISFING experiences buying a car i have EVER had... they are very quick to take your money but good luck getting ANY service after your check clears the bank... turns out my 2020 land rover with 30,000 miles front wheel bearings were going out, i found this out by personally taking it to a real dealership (land rover of Grapevine) after repeated attempts of telling Christopher Carter and Qunitin Adams both in person and over the phone and them riding in the car that something was wrong with the front of the car... both just saying their mechanic could not find anything wrong.. i would never wish this experience on anyone, my advise is to use a well known dealership... it's been two weeks since i have heard from ANYONE at go luxury .. lesson learned... land rover Grapevine more than happily is taking care of the problem and will provide me with a FREE loaner while doing so... huge thanks to LAND ROVER GRAPEVINE
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They made purchasing my car quick and easy.
They made purchasing my car quick and easy. Also allowed outside financing. Process took about 2 hours
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome service got a Porsche with Garrett!
Awesome service got a Porsche with Garrett! He was very nice I live the car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
Excellent customer service! Garret Ryder and Christopher Carter are the best! We got a great deal!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luxury Vehicles and Luxury Customer Service!
My mom set an appointment with James to come see a Range Rover HSE. We drove in from Louisiana. I came with her to potentially drive the rental car back. Not only did she leave with her car, I ended up calling my bank to purchase a vehicle as well. The service is unmatched. Top notch service, and an amazing selection of vehicles! I would recommend this team to anyone for their next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am very satisfied with my dealings with GoLuxury Auto
I am very satisfied with my dealings with GoLuxury Auto and would rate this dealership more than 5 stars if I could. They are AWESOME! First of all, the business is located in the Dallas Design District and is an appointment-based, “concierge style” setup which allowed for individualized attention and assistance while I was there looking at and test driving the car I was interested in. The showroom is air conditioned which makes car shopping during a 100+ degree summer actually enjoyable and they only sell gorgeous high end vehicles. I also found prices to be very competitive. I worked with Rose Gonzalez and I really appreciated her honesty, kindness, and willingness to share her personal experiences and opinions about the vehicle I was looking at. I think she was the perfect sales associate to work with a competent woman buyer who didn’t need a “sales pitch”. I never felt she was pushy and when I decided to buy the vehicle, she worked with me to make the process as easy as possible. Additionally, we located a couple small door dings on the car I purchased and both Rose and the sales manager, Chris Carter, honored their words and made sure those were professionally removed and the car was absolutely perfect and that I was 100% satisfied. I feel like I left with both a wonderful new vehicle as well as a friend in Rose. Give them a try, they truly care about creating a positive experience for their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an amazing experience with my contact James Wiley
I had an amazing experience with my contact James Wiley as well as Quinton. James really pay attention to my request of the type of vehicle I wanted and as well as tying everything in with my budget. The staff was amazing as well and accommodating from Chris, Meddie and Bryan. I will definitely keep doing my business with Go Luxury as well as continue working with my direct contact James Wiley. I highly recommend future clients to go see him and get the most exceptional service. Thanks James Wiley for making my day as well as the Go Luxury staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience working with Go Luxury Auto
I had a wonderful experience working with Go Luxury Auto in Dallas! Everything was spot on, professional, and thoroughly explained. Buying a car here was seamless, easy and quick!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Update: They pushed for you to write a great review the
Update: They pushed for you to write a great review the day we bought the car, which was fine, however there were things that needed to be finished, buffing, black out and order of tire lock. We were told to bring it back the next day for buffing. We did and 6 hours later they said it was done, but nope. None of the spots were buffed. Finally got an appt after texting Rose several times. Took it in yesterday and it’s still not complete today at 2:30. Their customer service after you’ve purchased the car in awful. We went to look at cars for our son. I made an appt to see a Lexus IS 300. Our original appt was with someone else and when I emailed him the night before to confirm the vehicle was still available, I got no reply. When we showed up that car was sold. Super disappointed that we drove all the way out there for nothing but Rose and her amazing self jumped in quickly to show us a few other options. She guided our son in a direction for a more reliable, lower maintenance, and over all longer lasting car. We went just to look and he ended up driving home in a Lexus ES 350 f sport with the biggest smile on his face. They also gave us a great trade in value for our used car. However, they add the blackout package on all their cars but they do charge you for it at the end. Just be prepared for that. Mike in finance was fast and super friendly. The staff for detailing and tinting were all very friendly. Overall a great experience and hopefully we’ll be back soon for a SUV for me.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car