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Rallye Lexus

(3,292 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 916-5045 (516) 916-5045
Used (516) 629-5731 (516) 629-5731
Service (516) 916-5036 (516) 916-5036

Reviews

(3,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye Lexus from DealerRater.

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We are always welcomed when we drop off thecae for...

We are always welcomed when we drop off thecae for service there is always a loaner available Maria was professional and courteous. We have bought many preowned cars from Leo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for being a loyal customer of Rallye Lexus. We appreciate your 5-star review, and we're glad that we can provide a consistently positive experience.

Service Advisor Maria Giovanniello & policy of Rallye...

Service Advisor Maria Giovanniello & policy of Rallye Lexus were very professional, courteous, generous, & patient w me. Repairs required replacement air condition compressor & to maintain safe performance a clutch assembly. AC compressor was not available & placed on order. Meanwhile, instead of being w/o a car, I was provided a free loaner which I held for 10 days awaiting arrival of replacement parts. I have dealt with Service Advisors Maria G & Michael M. w whom I found very professional, courteous, & patient. Every service required trip to Rallye Lexus & dealing w aforementioned Service Advisors/reps has been a pleasant experience. I strongly recommend this establishment & mentioned personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind and thorough feedback! We're ecstatic to hear that our team members worked together to make your vehicle service so smooth and seamless, and we appreciate you taking the time to leave us a review. Safe travels and come back soon, from all of us here at Rallye Lexus!

Great service and employees. Joanna Oates is terrific...

Great service and employees. Joanna Oates is terrific and so helpful. Kevin Locee sold me many vehicles and is so helpful and knowledgeable. I have recommended many to Rallye Lexus..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your genuine support of Rallye Lexus and for recommending us! Joanna and Kevin were delighted to see your review and we can't thank you enough for your kind words. Looking forward to the next chance we have to assist you!

Joanna Oates is the best I've ever dealt with, she is...

Joanna Oates is the best I've ever dealt with, she is very helpful and knowledgeable and calls me back with updates I come to Rallye Lexus because of her outstanding service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lori, thank you for the review! It is always a pleasure to assist you here at Rallye Lexus, and we will certainly let Joanna know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

Very courteous and helpful people. It’sa pleasure dealing...

Very courteous and helpful people. It’sa pleasure dealing with Rallye Lexus. Great lobby and amenities. The whole process is very efficient and easy. Keep it up Rallye👍🏻👍🏻👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your confidence in our team here at Rallye Lexus! We look forward to welcoming you back next time, Godrej.

I worked with Ted Mitchell and Paul Ok. Both were...

I worked with Ted Mitchell and Paul Ok. Both were professional, courteous, and knowledgeable. They made it an effortless experience. Thanks you for your assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Naomi, thank you for taking the time to leave us a review! We are pleased to hear that Ted and Paul both took good care of you here at Rallye Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

Courteous, efficient, friendly and even gave me a great...

Courteous, efficient, friendly and even gave me a great loaner car for just an oil change and inspection! Even though it is a 45 minute ride I would still come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Aaron, we really appreciate you making the trip to work with us! Thank you from the entire Rallye Lexus and safe travels until we see you next.

Erik was my salesperson, very personable and pleasant. He...

Erik was my salesperson, very personable and pleasant. He was informative and very helpful. Rallye Lexus was recommended to me a few years ago and I was not disappointed. 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Jackie, and for being a valued Rallye Lexus customer! We'll be sure to let Erik know you appreciated his hard work. See you next time!

The service was top notch. I have been very pleased with...

The service was top notch. I have been very pleased with the work done on my vehicle. I am also extremely satisfied with the kindness of the service reps. I will continue to to come to Rallye.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and loyal business! We'll be sure to pass your kudos along to the Rallye Lexus team. Come back soon!

Always professional and excellent! I feel my car is in...

Always professional and excellent! I feel my car is in good hands. I have the utmost confidence in Rallye. I don’t even mind waiting around if I have to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for putting your trust in us here at Rallye Lexus! We appreciate your business and we look forward to your next visit with us. Drive safely!