Reviews
We live over 60 miles away from this Dealership but have...
We live over 60 miles away from this Dealership but have been a loyal customer for over 22 years. Pam and Joanna are always professional, knowledgeable and supportive. There are closer Dealerships, but they keep us coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't thank you enough for your 22 years of business - wow! It means a lot that you make the trip out to see us at Rallye Lexus and we truly appreciate your kind words about Pam and Joanna. Have a wonderful day!
Ted and Paul were extremely helpful. I've been to several...
Ted and Paul were extremely helpful. I've been to several dealerships looking for the right car and they both made my experience smoothed and efficient. Extremely helpful and made me feel comfortable buying my first Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear your feedback. It makes our day that Ted and Paul welcomed you into the Rallye Lexus dealership and provided an informative and seamless car-buying experience - this is what we strive for! Please let us know if we can be of assistance again. Enjoy the new Lexus and have a great day!
Ted and Paul are amazing! They helped me get the perfect...
Ted and Paul are amazing! They helped me get the perfect car that I've been looking for for a while. Great agents and very clear communication and service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are pleased to hear that Ted and Paul both took such good care of you here at Rallye Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!
Great agents. Communication good . Service excellent....
Great agents. Communication good . Service excellent. Friendly staff . Kept me up to date. Maria is always responsive to questions and needs . Waiting area is very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such excellent feedback about our service and facilities. We are delighted that you can trust Maria to take great care of you and your vehicle! Safe driving and we hope to see you again at Rallye Lexus.
Great service. Professional and personable. Love my new...
Great service. Professional and personable. Love my new Lexus RX350.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for the kudos! We are delighted to hear the Rallye Lexus sales team continues to deliver exceptional results for our valued guests. We appreciate your support and hope you enjoy your new Lexus RX 350!
Very clean, organized and professional dealership that...
Very clean, organized and professional dealership that takes customer service seriously. Ted Mitchell and Josh Weiss as a team were great to work with and super responsive to ensure a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This review is wonderful to hear - thank you! We'll be sure to let Ted and Josh know their hard work was much appreciated. We're grateful to have earned your business, and we hope to see you back at Rallye Lexus again down the road!
Horrible customer service will never go back never again...
Horrible customer service will never go back never again been to many lexus dealers by far the worst
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am very sorry to hear that you did not receive the world-class experience that we strive to deliver to all of our sales and service guests. I would appreciate it if we could discuss this in more detail and I can be reached directly @ 516-629-7603 or rcostello@rallyelexus.com. Sincerely, Raymond Costello, Rallye Lexus
I was able to pick out a new car for a lease. Carlos...
I was able to pick out a new car for a lease. Carlos Vargas was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback and for trusting Carlos and the team with your purchase! We hope you love it for years to come! - your friends at Rallye Lexus
Staff was very helpful and friendly. Service was great...
Staff was very helpful and friendly. Service was great and timely
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted that our team delivered such friendly, efficient service! Thank you for coming to Rallye Lexus, we hope to welcome you back in the future.
Danny and Josh made the whole process of getting my in...
Danny and Josh made the whole process of getting my in laws a new car a breeze. They got a great deal. My father in law said Josh is a class act! True gentleman as well as Richie. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear from our happy customers - thank you! We're thrilled that Danny and Josh made your shopping experience a breeze, and we hope your in-laws love their new ride! We appreciate you choosing Rallye Lexus and hope to see you again down the road!