Reviews
Excellent service and prices! Thank you! Always great...
Excellent service and prices! Thank you! Always great doing business here. I come here for all my cars. The best in Long Island. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the stellar review, Diana, and for trusting the Rallye Lexus team with the care of your vehicles! It is our honor and pleasure to assist you. Drive safe, and we hope to see you again down the road!
I’ve already responded once and I got a call and I told...
I’ve already responded once and I got a call and I told them that I had requested a call back- still haven’t gotten that. I’m not responding to another request for feedback especially since there’s no response to my feedback
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Penny, I am very sorry to hear that you did not receive the experience normally associated with a luxury dealership. My name is Raymond Costello and I am the General Manager for Rallye Lexus. Please feel welcome to reach out to me directly either on my cell 914-406-6083 or by email at rcostello@rallyelexus.com as I would like to assist you. Thank you.
T4279. I booked this service with Pam Palasciano. She...
T4279. I booked this service with Pam Palasciano. She and I has been friends for many years. She is one of a kind! She let Maria Giovanniello took over the rest. NY State Annual Inspection. Maria was nice and friendly. Everything was finished in a short. e
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the stellar review and for trusting Rallye Lexus with your vehicle maintenance! It is truly our honor and pleasure to serve you. Come back again soon!
Mike, my service advisor was great. He was personable,...
Mike, my service advisor was great. He was personable, professional and helpful throughout the process. The work was excellent, my car was given a good exterior wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars! We're delighted to hear that Mike and the Rallye Lexus service team are demonstrating our commitment to outstanding customer service. Thank you for your support and we hope to see you next time!
Had an excellent leasing experience at Rallye, Richie...
Had an excellent leasing experience at Rallye, Richie Repanes once again hit it out of the ball park. Returned my 2018 RX350 and got into a beautiful 2021 RX350 F Sport Handling. Extremely happy with the ride. This marks my fourth RX350 and the third with Rallye. Thank you Richie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for coming back to Rallye Lexus! We are thrilled to hear that you had another great experience working with Richie to get into your new 2021 Lexus RX 350 F Sport. Congratulations! We hope to see you again down the road.
Excellent service. Good people. Accommodating and...
Excellent service. Good people. Accommodating and trustworthy. Very friendly and reliable. Pam Palasciano originally my service rep but now she is the service manager and she deserves every bit of it. She is an excellent one. Ow my rep is Mike Reidy. He is also very good and accommodating. I love this service dept. of Lexus. I can’t complain. I am very pleased and satisfied with the service each time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share! We are thrilled to hear that you are so confident in Mike, Pam, and the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!
Always courteous and reliable. Just bought my third...
Always courteous and reliable. Just bought my third Lexus from them. I'm confident they will meet my needs. Very helpful tech staff that are available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your repeat business! We are thrilled that you can turn to our Rallye Lexus team whenever you're in need of a new vehicle and know that you will have a great experience. Safe travels in your new ride!
Excellent professional service and very reasonable rates!...
Excellent professional service and very reasonable rates! I would recommend this dealership to any new potential car owner. Lexus staff is very knowledgeable and well-trained.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us, Mark! We are thrilled to hear that you had such a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!
I must say that my customer service experience as a...
I must say that my customer service experience as a client was exemplary from Ted...He is very client centered, professional, knowledgeable, courteous..highly qualified.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear wonderful feedback about our employees! We're glad that Ted and the Rallye Lexus team could be of service, and we hope to see you back again down the road! Drive safe!
My wife and I had a wonderful experience at Rallye Lexus....
My wife and I had a wonderful experience at Rallye Lexus. The salesman Kevin was great and the transaction was smooth. He explained all the features of the car and was very helpful from beginning to end. The finance department was also very helpful and also made an easy transaction. I would definitely recommend this dealership to anyone looking for a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! We are pleased to hear that Kevin took such good care of you here at Rallye Lexus, and we will certainly let him know that you appreciate his help. We hope that you and your wife continue to enjoy your newly purchased vehicle!