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Rallye Lexus

(3,218 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 916-5045 (516) 916-5045
Used (516) 629-5731 (516) 629-5731
Service (516) 916-5036 (516) 916-5036

Reviews

(3,218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye Lexus from DealerRater.

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Bought 4 cars on recent promotion, turned 3 in....

Bought 4 cars on recent promotion, turned 3 in. Professional operation throughout the organization, especially Sales and Preowned teams. Minor complications were corrected easily with Strong Staff and Outstanding Management. No reason to go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback with us! We are very pleased to know that our team was outstanding during your visit and we look forward to seeing you back again soon!

Superior service

always efficient does not disappoint. gave me a ride home when mt husband called to say our other car would not start. very helpful. Also delivered my car to me.excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us regarding your recent visit! We hope to see you back again soon for your next service visit!

Service Center

Friendly and knowledgeable staff. No hassle making an appointment the same day and having the work done the same day. Nice waiting area. Pricing on brake pads seemed on the high side. Quality of work is terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great feedback with us regarding our terrific quality of work and our friendly and knowledgeable team members! We hope to see you back again soon!

it was great as always

Joanna is always friendly and very helpful, she always call's you right back, she is a breath of fresh air, and the reason I always go back to Rallye for my service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Lori, for sharing your great feedback with us! We are very pleased to hear that Joanna is always friendly and very helpful and that you will always return to us for service. We look forward to seeing you back again soon!

10k mile service state inspection

very helpful and prompt responsive service had a tire pressure light go on - they found a nail in the tire - service was excellent and timely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star feedback regarding your service visit! We hope to see you back again soon!

Satisfied Customer

I was a pleasure doing business with Rallye Lexus. The sales reps did not hover over you. my overall experience was great. I would definitely recommend this dealership to my peers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star feedback and for your great recommendations to our dealership! We really appreciate your feedback and hope to see you back again soon!

Great experience

I had a great experience with James Kang. He was very friendly and helpful. He followed up with me everytime and I am very satisfied with the service he provided. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are happy to know that you are satisfied with your service and we hope to see you back again soon!

Fully satisfied

Great service, price and cars. We are very happy with the two ES350 F Sport cars. Carlos Vargas is a very fine salesman. We recommend him without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your lovely feedback and for your recommendations! We hope you are enjoying your new ride and to see you back again in the future!

Professional sales experience with Anthony Piccirillo

We come back to Rallye time after time because of Anthony. He knows us, works with us, follows up regularly and does an excellent job. We've been very comfortable working with him for years! We just recently leased an NX300 with Anthony. He goes out of his way to keep up with us and is always very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is great to know that Anthony goes out of your way to keep up with you! We appreciate your feedback and look forward to seeing you again soon!

great staff all went well

paul ok is a great guy to do business with. no sales pressure work with you. second lexus purchased from this location and both times paul has been my sales rep. the finance depart is quick and easy and a pleasure to deal with. I would recommend rallye lexus to anyone interested in purchasing or leasing a lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your lovely thoughts for our team member, Paul, and for your recommendations! We really appreciate your feedback and look forward to seeing you back again soon!