Reviews
service
excellent do not care to add more. Excellent is excellent. I submitted a lengthy review and my password was not accepted. Upon obtaining a new password everything was erased. I am starting to get annoyed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!
Quick & efficient
Service was quick & efficient as promised. Mike explained the details of the service & when I should come back for the next service. Overall a pleasant visit. The coffee & bagels were very good as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that Mike provided you with such excellent assistance. We hope to see you again!
Great
Great service from pick up to delivery Always service with a smile Never an issue with anything Totally trustworthy Thanks to all of you at Rallye Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!
Satisfied
Warm and friendly Service department explained that when my auto is due on service because I was confused . And my auto was done exactly what they promised .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!
easy comfortable wait for quick service
Quick check in friendly people, great snacks, and comfortable waiting area Everyone was friendly and polite and very helpful. I will always use Rallye Lexus for my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!
Recent Car Replacement
Sales representative was informative, responsive but nit pushy. Asked and answered lots of questions to help us define our requirements and desires on the correct vehicle to replace one coming off lease. Sort out some last minute difficulties and accommodated us when there was a last minute/just after sale/drive off the lot change of heart on model selection. One of the better or best car dealer experiences I have had to date.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!
Exceeded all my expectations!
From the moment I called to schedule my "emergency" appointment, to the time I received my car back fully repaired, EVERYONE was courteous, professional, informative and friendly. Mike Reidy made the entire process simple and easy. Truly a pleasure to deal with. After being spoiled by this experience, I cannot imagine ever wanting to deal with any other dealer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that Mike provided you with such excellent assistance. We hope to see you again!
Outstanding Service
Outstanding service by Mike Reidy and entire staff from start to finish. Mike keeps me informed to the status of my car and is professional and caring. Great service by the staff from the minute I drive in. When I pull in the gentleman are always friendly and quick to let Mike know I am there for service. At check out Marie and Lucy are pleasure to work with. Great job by all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that Mike, Marie, and Lucy provided you with such excellent assistance. We hope to see you again!
Loyalty
I purchased my 1st Lexus at Rallye because of the Lexus reputation. I purchased my 2nd Lexus at Rallye because of your Service Department. My Service Advisor Joanna Oates, and the entire Rallye Service staff have been nothing short of phenomenal from the first time I set foot In Rallye. Don't ever stop!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that Joanna, as well as the rest of our team, provided you with such excellent assistance. We appreciate your loyalty and hope to see you again!
Professional
Joanna was great. Very professional and respectful. Icame in 30 minutes ahead of schedule was taken early. This allowed me to work upstairs and leave in time for my 10:00 conference call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are happy to hear that Joanna provided you with such excellent assistance. We hope to see you again!