Reviews
Rallye Lexus is a First Rate experience.
Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the drive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686
Friendly staff.
Friendly staff. Richie worked very hard to get us the best deal. Jose ( I think that was his name) gave me a very good lesson on all the new features in the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Rallye Lexus are glad to have you as a customer. John Tetta 516-676-4000
Ken was very thorough and remained in contact with me to
Ken was very thorough and remained in contact with me to keep me informed of the status of my reserved TX due to the recall. It was a pleasure working with him and I look forward to working with him again in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ken, and it was a pleasure having you at the dealership. We appreciate your review! John Tetta 516-676-4000
Everyone was really nice and quick especially because it
Everyone was really nice and quick especially because it was a Saturday. They were aware of not wasting my time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Richie or our team can be of further assistance. James Quinlan 516-676-8686
excellent service and communication, recommended to
excellent service and communication, recommended to anyone for new car purchase. All the teams assisted in helping to buy a new RX350 Hybrid deserves a big thumps up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new RX350 Hybrid! Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686
Every one is good.
Every one is good.They always recommend jobs in advance so there is no problem on the road They recommend more than needed Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Jason is absolutely amazing!
Jason is absolutely amazing! He helped make our first car purchase a lot less intimidating and answered all of our questions as patient, detailed, and kindly as humanly possible. Our family all own lexus cars, and have been customers for years now, but this is the first time working with Jason. Now I will be looking for him each time we visit Rallye lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Howie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jason and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! John Tetta 516-676-4000
I appreciate the loaner car and the video sent to me
I appreciate the loaner car and the video sent to me about the technician’s inspection
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Janice, thank you for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Joanna Oates provides exemplary customer service.
Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686
The salespeople were attentive and knew their products
The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686