Reviews
Did not seem to be very knowledgeable Money is what
Did not seem to be very knowledgeable Money is what they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again …..
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000
This is the only dealership that we would ever use.
This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686
Jason Pena was superb.
Jason Pena was superb. Attentive, transparent, and a charm to work with. I will definitely recommend my peers to visit him for their next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jason to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000
The dealership was no pressure, efficient, informative,
The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Gavin, for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000
Very courteous staff.
Very courteous staff. Very clean and very professional. One of the best service centers ever.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686
I know I was a difficult customer as I flip flopped my
I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked through all this with me and never made me feel pressured to buy a car from him when I ended up taking back my deposit. A week later I changed my decision again and put it back in. He worked through all this with no complaints and was never rude about any of the challenges I added to the process. I’m very happy with the vehicle and service I was provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that James was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000
I had the pleasure of working with James Herrera who made
I had the pleasure of working with James Herrera who made my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision easier in deciding to purchase my vehicle. I’m truly grateful for the service I received at Ralley and absolutely LOVE my new RX350. I highly recommend everyone not to think twice and go to Ralley Lexus for their next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Congratulations on your new RX350! Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! John Tetta 516-676-4000
That was excellent good I am So happy for that time in
That was excellent good I am So happy for that time in Lexus Very nice people kind and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Mike was great to work with.
Mike was great to work with. I have been using Lexus service for many years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Rallye Lexus. Mike and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Very efficient experience dealer avoided wasting my time
Very efficient experience dealer avoided wasting my time and kept informed on the progress of my vehicle
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! James Quinlan 516-676-8686