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Stevens 112 Ford

(747 reviews)
Visit Stevens 112 Ford
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 425-6049 (877) 425-6049
Used (877) 367-8305 (877) 367-8305
Service (877) 214-3402 (877) 214-3402

Reviews

(747 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens 112 Ford from DealerRater.

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Satisfied customer

It is always a pleasure to bring my vehicle to Stevens112. Friendly staff, clean facility and always finished in a reasonably time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Rocco. We always strive to provide excellent service with a professional and caring staff here at our location. It's great to hear that we could be of such help!

Good friendly, efficient service.

As always, helpful, friendly and efficient service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Steven's Ford Review

Keith made the whole process a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Robert. Thank you for taking the time to share your feedback with us.

The Happy Consumer

I had bought a used one here, and your service dept. is the best. I never had it soo easy,with car repairs, and numerous occurrences. I had to buy one from Stevens Ford. I am also a loyal customer with Tommy. His is always patient and is honest. All of their salespeople are. I started with Tommy, and I just stayed with him. This is my third purchase thru only him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gail, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for your continued business and hope to continue serving you for many years to come!

Great service

Great service as usual! No appointment necessary quickly done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joshua, thank you for sharing your recent experience at Steven's Ford. Thanks again for the positive feedback!

Great service

I have a 2012 ford explorer and I needed new brakes. The pricing was competitive and Manny gave great customer service as usual and he was training a new person who also gave great customer service with a smile. Good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words!

Great dealership and great experience!

Stevens Ford was the fourth dealership I visited and was far the best experience. The three other dealerships did not want to spend time with me and Jenny did. Jenny was a pleasure to work with. She was knowledgeable and efficient and I would definitely recommend her to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I would buy another car by Stevens Ford in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words!

Steven's Ford -- Always on top of their game.

The staff is first rate and always THE BEST. I love Steven's Ford and I would never think of going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Salesperson.

Jenny Scheele was our salesperson and couldn't have been any more helpful. Dealer didn't have the exact car I wanted, Jenny search other dealerships and found my car. When we went to pick it up she took her time and explained all the features of the car. I wouldn't hesitate to recommend her and the dealership and to purchase another vehicle from her. Great job Jenny. Tom L. 2016 Ford Escape Titanium

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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