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Hassett of Wantagh

(1,150 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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I found working with Mr. Fanuzzi a most pleasurable...

I found working with Mr. Fanuzzi a most pleasurable experience. He was very knowledgable about all Ford models. He explained multiple vehicles and their options, which helped us make an informed decision. His patience and friendliness was greatly appreciated. I would highly recommend John and Hassett without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I worked in the car business myself for approx 6 years...

I worked in the car business myself for approx 6 years selling for multiple dealers and manufactures. Between my wife and I we have leased over 15 plus cars through our driving experience. I have also helped well over 10 different family members and friends during their car search / negotiating experience. I can tell you this, John Fanuzzi is by far the nicest, helpful, experienced, courteous sales person I have ever dealt with (and that includes myself during my years in the industry). I for one hate the having to haggle with the sales person, than they bring out their sales manager, than you have to deal with the finance manager and when it’s all said and done, you spent 3 plus hrs dealing with 3 plus people to finally either walk out or get to the price your happy with. In our experience with John NONE OF THIS HAPPENED. John handled everything from start to finish and we could not be happier. We will NEVER buy a car from anyone else. John was so amazing that we will only by Ford's going forward so we can deal directly with him. John from this day forward is not just our Ford sales person but a FRIEND. C. and J. Brooks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful experience! Mr. Fanuzzi was professional,...

Wonderful experience! Mr. Fanuzzi was professional, helpful, knowlegable and friendly. Everything went according to plans with no surprises. Mr. Fanuzzi was extremely knowlegable about the car and explained everything in a simple, understandable manner. This is our third car with JJohn and we will never go anywhere else. Kudos to Hassett for having such an outstanding employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The courtesy and efficiency of John was highly...

The courtesy and efficiency of John was highly appreciated and made it easy for me to make the purchase that I made. He was very knowledge in explaining the function of the vehicle. With all the feature that I have to learn and assured me that if I had any question later to feel free to call or stop in. Which I value the up most, William P Brown

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

John is a great guy who is very friendly and helpful. He...

John is a great guy who is very friendly and helpful. He has helped my family lease quality cars and makes the whole process quick and easy. I have had a positive experience with all three leases so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have purchased 6 cars from this dealership. The reason...

I have purchased 6 cars from this dealership. The reason I keep coming back is customer service. I could go anywhere to buy the car but I only like to deal with people who I like and trust. Tim Coppola is a consummate professional. I never feel like he is "playing games" with me. I feel that he is absolutely giving me the best deal and walking me thru the whole process to make it as simple as possible. Ford makes a good car, but only Hassett has Tim Coppola. I will come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My salesman, Tim Coppola, was knowledgeable, intelligent,...

My salesman, Tim Coppola, was knowledgeable, intelligent, and responsive. He really listened and really understood what I wanted. Tim did not oversell me; instead, he got me the exact car I wanted -- a white Fiesta with few options.He got the car to me almost a week earlier than he had promised, too, which made my life a whole lot easier. He seemed to have all the time in the world to help me when I knew that he was really busy. For example, when he showed me the car before I drove off, he explained each and every feature in detail so he could be sure that I would be able to operate the car. I was very close to buying a Honda Fit --and then I called Hasset Ford and luckily got to speak to Tim. He was fair and honest and friendly. In sum, he made the entire experience easy. I give him my highest recommendation and will tell all my students and friends to come to Hasset and ask for Tim. Thank you, Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

We have been dealing with Hassett Lincoln for over 15...

We have been dealing with Hassett Lincoln for over 15 years. For the past 6 years we have been dealing with John Fanuzzi and he has made our experience at Hassett first class and the reason we return. He is honest, reliable and extremely accomodating. He is positive and listens to your needs. When it comes to needing service on the car John will help with making sure that the service goes well from beginning to end. Recently we dealt with Alex in the Service Dept. who was very good. The car was repaired in the time promised. Thank you John for great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As someone who deals with the public on a daily basis, I...

As someone who deals with the public on a daily basis, I have rarely come into contact with someone as astute, knowledgeable and courteous as Tim Coppola. He is a consummate professional who made the buying experience effortless, with no pressure and highly enjoyable. He answered every question we had and obviously is a seasoned veteran - excellent at what he does and a credit to Hassett Automotive. He is frankly "da man"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at hassett ford was superb.Tim coppola was...

My experience at hassett ford was superb.Tim coppola was very helpful finding me the exact car i wanted.I have recommended hassett ford and Tim coppola to many friends and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.