Reviews
I have been buying and leasing vehicles for over 30 years...
I have been buying and leasing vehicles for over 30 years what a pleasure it was to deal with Scott Rosenfeld. I have never met a salesperson like Scott every time you walk into a dealership it's about smashing you over the head with prices to buy NOW. Scott took the time with me to explain all the options available so I could make an informed decision on my explorer. I started over the internet with him and he was nothing short of professional. When I came in to the dealership at the time of my appointment with him he was ready with the vehicle to be test driven. When it finally came down to the pricing of the explorer I told him I wanted to be at a certain payment he explained exactly what I needed to do to get to that payment I wanted to be at. At the end of my 2 year lease I will be returning to Scott for many years to come. As well as referring him to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I realized I needed a new car with those options that are...
I realized I needed a new car with those options that are available today. I found my "perfect" car from John Fanuzzi and more than just finding the car with ALL the options I need today he helped me feel confident in my purchase and gave me a one - on - one orientation showing me all the features in the car that made me feel confident and satisfied with my purchase. I have told so many of my friends that if they want a sales person that will treat a woman with respect and patience without pressure John is the sales person you want to meet with. I have purchased 5 new cars and John sold me the last two cars. My previous car buying experience were no comparison to mine with with John. I am a repeat Ford customer mostly because I trusted John to be honest and fair. And thanks to him, I found my "perfect" car once again!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience here after having some negative...
We had a great experience here after having some negative ones at other dealerships. My husband basically needed a car on the spot but we didn't have a big budget. Bill showed us what we could afford, which was a great car at a great price. We never felt pressured and never felt like we were trying to be sold on a car we couldn't afford (which happened else where). I am 100% going to purchase my next vehicle here and recommend them to others. You have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After a terrible experience with one of Hassett's...
After a terrible experience with one of Hassett's competitors, I was so impressed with the ease and professionalism at Hassett Ford. I initially dealt with them thorugh internet, they were the only dealer that would give pricing online. I then went iinto the dealership and worked with Scott Rosefeld who was fantastic. He was easy to deal with, knowledgable and there was no pressure. His follow through on all aspects of this sale was tremendous. I hope he continues to work there for many years to come because I would like to get my next car through him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found working with Mr. Fanuzzi a most pleasurable...
I found working with Mr. Fanuzzi a most pleasurable experience. He was very knowledgable about all Ford models. He explained multiple vehicles and their options, which helped us make an informed decision. His patience and friendliness was greatly appreciated. I would highly recommend John and Hassett without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked in the car business myself for approx 6 years...
I worked in the car business myself for approx 6 years selling for multiple dealers and manufactures. Between my wife and I we have leased over 15 plus cars through our driving experience. I have also helped well over 10 different family members and friends during their car search / negotiating experience. I can tell you this, John Fanuzzi is by far the nicest, helpful, experienced, courteous sales person I have ever dealt with (and that includes myself during my years in the industry). I for one hate the having to haggle with the sales person, than they bring out their sales manager, than you have to deal with the finance manager and when it’s all said and done, you spent 3 plus hrs dealing with 3 plus people to finally either walk out or get to the price your happy with. In our experience with John NONE OF THIS HAPPENED. John handled everything from start to finish and we could not be happier. We will NEVER buy a car from anyone else. John was so amazing that we will only by Ford's going forward so we can deal directly with him. John from this day forward is not just our Ford sales person but a FRIEND. C. and J. Brooks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience! Mr. Fanuzzi was professional,...
Wonderful experience! Mr. Fanuzzi was professional, helpful, knowlegable and friendly. Everything went according to plans with no surprises. Mr. Fanuzzi was extremely knowlegable about the car and explained everything in a simple, understandable manner. This is our third car with JJohn and we will never go anywhere else. Kudos to Hassett for having such an outstanding employee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The courtesy and efficiency of John was highly...
The courtesy and efficiency of John was highly appreciated and made it easy for me to make the purchase that I made. He was very knowledge in explaining the function of the vehicle. With all the feature that I have to learn and assured me that if I had any question later to feel free to call or stop in. Which I value the up most, William P Brown
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John is a great guy who is very friendly and helpful. He...
John is a great guy who is very friendly and helpful. He has helped my family lease quality cars and makes the whole process quick and easy. I have had a positive experience with all three leases so far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased 6 cars from this dealership. The reason...
I have purchased 6 cars from this dealership. The reason I keep coming back is customer service. I could go anywhere to buy the car but I only like to deal with people who I like and trust. Tim Coppola is a consummate professional. I never feel like he is "playing games" with me. I feel that he is absolutely giving me the best deal and walking me thru the whole process to make it as simple as possible. Ford makes a good car, but only Hassett has Tim Coppola. I will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car