Reviews
no hassle at Hassett
I leased a Lincoln MKZ and Tim was the best. It was really easy to strike a deal, there was no playing hide the ball or gimmicks. It was a straightforward no nonsense deal. First time I ever felt like I was dealing with an honest dealership in a very long time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear your experience with us was such a positive one. Thank you so much for choosing Hassett Ford Lincoln as your first choice for service!
Excellent Staff and Service
I had to bring in my 2013 Fusion to remedy several manufacturer's recall notices. The service was completed and the car returned within the time-frame promised. An additional item that was ordered prior to this visit was also taken care of. All handled professionally and courteously from start to finish. Julie, the service consultant that handled my visit, made it a very pleasant and positive experience. The customer service she extended me was not only very attentive and professional, but also very cordial and friendly, making me feel as if I was the only customer there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Christopher. Thank you for this feedback!
Mrs. Wendy Yao
Even though the service date was set up weeks in advance, the parts were not on hand to fix my car and so it took a long time for the repairs to be done, about a week and a half. The car repair associate who helped me, Julie, was awesome. She was in contact with me every day to advise me of the status and allowed me to keep the loaner car instead of making me come back in several times to take my car back and then have to bring it back again when the parts came in. That was very convenient for me to just keep the loaner car instead of having to deal with the hassle of coming back over and over again. I am comfortable with Ford overall and am very happy with the service I received. But the length of time it took is the only reason I gave 4 stars instead of 5 for quality of repairs. The car still has some of the drip stains/marks on the dashboard which is the reason that I had brought it in to get those removed.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Wonderful experience each time my car needs servicing. Very clean facility, staff are pleasant. Recently needed Eyesight re-calibrated on my Subaru and Hassett was able to take care of this quickly. Very happy with the service I have received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service. It's great to hear that we could be of such help!
Excellent overall experience
The care that I received from Hassett of Wantagh far exceeded my expectations. I had the best experience with John Fanuzzi, he made me feel comfortable and was always available to speak to when I had a question. John truly went above and beyond and I could not be happier with my 2016 MKC !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Great service
Outstanding courtesy. Very professional and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Like the service.
The service was good, didn't have a problem with the car after it was service. The staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Don't hesitate to call us if you ever need anything. Be safe on the road.
Great service
I purchased a 2016 ford f150. The service was fast and the staff was extremely helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Patrick. We always strive to provide excellent service with a professional and caring staff here at our location. The staff at Hassett Ford Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
New purchase
Just purchased a 2016 F150 Platinum. It replaced a 2007 F150 Lariat, which I loved, but it was time for something new. Ken V. was my salesman. Very knowledgeable about the trucks. He gave me good info to help me decide on options. Nice touch, by including free car washes & a free service. I've only had the truck one day, but very happy with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul rargansky
Visit met my expectations. Every was very professional and nice. No complaints
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase