Reviews
Super Job!
The staff was wonderful and helpful. Everything went as planned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Fusion Repairs - 1-8-2016
Staff helpful, and helps to keep price down, which is a huge concern with car repairs. Staying with Hassett Ford as they try to keep repair costs down.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angela, thank you for sharing your recent experience at Hassett Ford Lincoln. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Experience
Excellent service - professional, courteous, & efficient - a wonderful experience all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, exceelent facilities
I had an oil change and was taken on time and the change was completed when I was told it would be. However,I had to call to ask when I was due for an oil change because, at my last oil change, the person who took care of me failed to put a sticker on my car so I was WAY OVER the actual mileage for the change. When I came in to HASSETT for an inspection in October, no one told me that I was also due for an oil change. In addition, I was told that I am not entitled to any more free oil changes and I thought that I had provided for these changes in my lease. Also, I would like to know when my tires are due to be rotated or whether I am due for any other service and, if so, when I am due for that service. No one discussed anything else with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business.
Best Dealership Everrrrrrr
Stopped in for an oil change.... staff was awsome as usual.... walked out with ANOTHER vehicle. Yup purchased a ford f150 certified pre-owned. Thats our 5th vehilce from this dealership since november 2013. ONE small request, please install a baby changing table in 1 of the bathrooms. Desperately needed one when we were there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Leased a 2016 Explorer XLT. Service was great Mike and Tim were very knowledgable and helpful. Will absolutely recommend to friends and be back for another vehicle when my lease is up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great service
2016 ford explorer sport, was able to pick up the vehicle the same day I purchased it , Michael David was very helpful and knowledgable about the truck I bought
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Courteous employees......
Ford edge. the staff was so professional and treated me so nicely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service would recommend
It was a pleasure working with your dealership being from out of town it,was nice to be able to give my car to your staff and feeling I was in good hands. Thanks for working with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Jane. Exceptional deals and positive customer service come standard with the dealership. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Leased car
Everything was excellent. I will refer you to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Thanks again for the positive feedback!