Reviews
I leased a new 2016 Fusion
John Fanuzzi was great. Helped me thru some issues I had on my end to make the deal go thru smoothly. You'll see me again when the lease is up. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great fantastic dealer!
Craig was great. Knew a lot about the truck. Would recommend and use again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
awesome experience
was a very good experience, helpful and courteous staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review, Renee. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
President/CEO
Leased Explorer Sport... This is my 5th or 6th vehicle I have obtained from Hassett either personally or via my Firm IMPACT. My family has also purchased/leased vehicles from Hassett (another 5 or 6 vehicles) all extremely happy. Staff is great, service is great. No one is "pushy". They just show us the vehicle and get us the best offer they can. Very professional. The way it should be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, staff, loaner, etc.
Service was great...asked for a loaner car which worked out perfectly. Staff so nice, helpful and cheery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. If there is anything else we can do for you, please give us a call.
Great service, clean dealership, friendly
Great experience... Great salesman. Would recommend to family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Certified Vehicle
My salesman was attentive to my interest in the vehicle but gave me the freedom to look and decide without pressure. Because of that I had confidence in his promise to resolve my concerns and we went ahead with signing a contract with the stipulation after the used vehicle was serviced I would be able to test drive and decide. When it was serviced it was just as expected and we completed the registration and payment in record time. Great job. Love the vehicle!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Frank. Exceptional deals and positive customer service come standard with the dealership. If you need more help, our team is available to talk -- safe travels!
ford rating
excellent job service staff very helpful. waiting area in excellent condition. amenities well stocked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
The service department is very courteous and helpful, and pleasant to deal with. However, this time a couple of minor requests were not handled; i asked for them to fix the oil change notification since i just had one and that notification still comes on which is just a minor annoyance. Also, my passenger seat (beige cloth) was filthy and even when they cleaned it, after me bringing it to their attention, there are still 2 stains on the seat. Little disappointed this time.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Service Center
Dropped my truck off for service to fix a problem. They called me several times to let me know what the problem was, a plan - and backup plan!- to fix it, and an estimate on time and costs. Problem solved and back on the road right on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!