Reviews
Great
We are leasing a ford escape. Richard Piressi was very helpful in finding the right family vehicle for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review, Robert. Hope you're enjoying your vehicle, and as always, drive safe!
Love Hasset truck service
Service was great love the staff they take care of all of our service needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Craig was great. I am a multiple returning customer and will continue to do so. Eddie in the business was also great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your warm review of the team here at Hassett Ford Lincoln! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Well she made my decision easy...
I came into this dealership while being indecisive over Subaru or Ford. After this experience, it was clear to me that Ford was the better choice. Customer service was horrendous. The saleswoman expected me to read the owners manual before checking the car out. She was very rude and had sassy responses.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Quick Service and good communications.
Handled recall quickly and communication was excellent. thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Feel free to stop by if you ever need any more help.
nov 27th
Only complaint, is how people rush the door to get in front of you (3rd car in, 7th person on line). Nothing against you, just some people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Michael. Thank you for your positive review and recommendation of our dealership!
Courteous, friendly service
Friendly helpful staff. Car ready as promised. Pleasant service waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall, a good experience
I leased a 2016 Ford Fusion. Dealing with Hassett was an easy experience. The price was fair and since I already had a Ford Fusion, I knew the car that I wanted. I would not hesitate to go back to Hassett for my next lease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Diane! We're happy to help however possible. Thanks again for the great review of Hassett Ford Lincoln!
07 Shelby
2007 Shelby GT, service and transmission noise both resolved, my car was ready on time and at the quoted price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
another great experience
We leased yet another Ford Edge! Unfortunately, this time, we had to wait about a month for a vehicle to become available. Our salesperson kept us up to date with frequent emails. Once again, our experience was a positive one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks for the feedback and strong recommendation!