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Grapevine Honda

(454 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grapevine Honda from DealerRater.

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Kyle was very nice and helpful.

Kyle was very nice and helpful. My car was ready before he said it would be. Everything was fine with my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sudiebee, we're delighted to hear that Kyle provided you with excellent service and got your car ready ahead of schedule at Grapevine Honda. Thanks for sharing your experience!

Very nice dealership and all the amenities are top notch!

Very nice dealership and all the amenities are top notch! Jose was awesome as always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the kind words! We're glad you enjoyed the amenities and had a great experience with Jose—he'll be happy to hear it! We look forward to seeing you again at Grapevine Honda.

Since arriving the personal was on front lines and they

Since arriving the personal was on front lines and they give me very nice welcome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad our team at Grapevine Honda gave you a warm welcome and made a great first impression. We appreciate your kind words and look forward to seeing you again!

Kyle was great to work with!

Kyle was great to work with! Will definitely be going here again because of the friendly and helpful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Antonio, we're delighted to hear that Kyle provided you with such friendly and helpful service at Grapevine Honda. We look forward to welcoming you back in the future!

I wrote a long review but then the site lost my text when

I wrote a long review but then the site lost my text when I was attempting to find and rate my service advisor. Pity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about the technical hiccup, but we appreciate your effort in trying to share feedback! If there's anything specific you'd like us at Grapevine Honda to know or assist with, feel free to reach out.

Excellent service, excellent range and quality of

Excellent service, excellent range and quality of products (i.e., vehicles). Reliable servicing for vehicles. Have had 3 Honda vehicles now, Honda servicing is always the best quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Grapevine Honda! We're delighted to hear that our service and vehicle quality have consistently met your expectations. We look forward to continuing to serve you in the future!

Grapevine Honda was extremely helpful during the whole

Grapevine Honda was extremely helpful during the whole process of finding out what was wrong with my car and fixing the issue. Great customer service from Kyle! Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ashley, we're delighted to hear that Kyle and the team at Grapevine Honda provided you with excellent service. Thank you for recommending us!

Antwan was amazing.

Antwan was amazing. He got me checked in and out within 40 min. He also helped me figure out the coffee machine lol

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Antwan provided such efficient service and even helped with the coffee machine! Thanks for choosing Grapevine Honda.

Rebecca provided excellent customer service and made the

Rebecca provided excellent customer service and made the car buying experience simple. Friendly and courteous staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Linda, we're delighted to hear that Rebecca and the team at Grapevine Honda made your car buying experience a breeze. Thank you for sharing your positive feedback!

Great service by Grapevine Honda.

Great service by Grapevine Honda. Antwan was very professional and courteous. Great attitude and attention to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Antwan provided you with professional and courteous service at Grapevine Honda. Thank you for sharing your positive experience!