Skip to main content

Matthews GM Center

(357 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (607) 235-5633 (607) 235-5633
Used (607) 235-5503 (607) 235-5503
Service (607) 235-5489 (607) 235-5489

Reviews

(357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews GM Center from DealerRater.

Want to share your experience with this dealership?

Write a review

Fred is always very personable and provides excellent

Fred is always very personable and provides excellent service. My only criticism are service centers prices are a bit high.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

Always on time and very great service.

Always on time and very great service. I would recommend. I really like the communication for the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business!

Friendly service…nice waiting room….

Friendly service…nice waiting room….free pastry. Recommend that another part should be replaced. Car wash coupons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

I take all my vehicles there for service, highly remmend

I take all my vehicles there for service, highly remmend them for salaes and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

I always know that I will be well taken care of when I go

I always know that I will be well taken care of when I go to Matthew’s GMC. They have been accommodating when scheduling my appointments and working on my vehicle. I very much appreciate the caring service that I have received there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Great service great experience as always I recommend them

Great service great experience as always I recommend them to all family and friends very pleased with the team there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the 5 Star Review and your business!

We had Cole as our salesman although young he was

We had Cole as our salesman although young he was excellent and made buying a car super easy as well as having knowledge of what he was selling.We will be returning for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Cole! Thank you for your business and the great review!

Great experience the shop fit me my schedule and got me

Great experience the shop fit me my schedule and got me in very quickly Again, good experience and I will use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

I have only been at this dealership twice.

I have only been at this dealership twice. Seems ok! First GM dealership that did not do a multi point inspection when I had an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

Love this dealership and service department.

Love this dealership and service department. They listen to my concerns and are fairly priced for needed services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.