Reviews
EXCELLENT SERVICE!
EXCELLENT SERVICE! FRIENDLY EMPLOYEES! VERY CLEAN DEALERSHIP! LOVE THE FREE BEVERAGE STATION! CONVENIENT LOCATION! FIVE STAR!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to see you had a pleasant experience with our Dealership & Team! We truly appreciate your business and the great review!
Technically well-grounded with all Cadillac matters.
Technically well-grounded with all Cadillac matters. Very Professional team-oriented service group. Always ready to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review!
Staff attentive, friendly, direct to the point.
Staff attentive, friendly, direct to the point. Jim Rogers is consistently someone you can rely on. ,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you've had great experiences with Jim! We truly appreciate you business and the great review!
Rob Linge is very good.
Rob Linge is very good. Explains problems in detail Perry, don't know last name, is demeaning and worthless. Scott in service is also helpful.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we apologize for what ever negative interaction you had with one of our staff. He will be spoken to, thank you for the positive response and words about the other employees you had dealings with ! Please feel free to call in and speak with Mike Ryder our service Manager to go over you experience 607-798-8000
Vehicle finished at time promised.
Vehicle finished at time promised. Rob kept me informed throughout the process, and made me aware of some repairs that may be needed in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that Rob provided you with a great experience! We truly appreciate your business and the great review!
brought vehicle for oil change,tire rotation and
brought vehicle for oil change,tire rotation and unscheduled check engine light.maintenance was quickly done.the check engine light was diagnosed and a purge pump was ordered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our Team took great care of you! We truly appreciate your business and the great review!
Service writers are always excellent.
Service writers are always excellent. Mechanics keep my cars clean and do excellent work. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you had great experiences with our Service Department! Thank you for your business and the great review!
Very clean very friendly always done in a timely manner
Very clean very friendly always done in a timely manner very happy with the service department. Nice job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that our Team took great care of you! We truly appreciate your business and the perfect review!
The Matthews Sales and Service departments are
The Matthews Sales and Service departments are professional and dependable. They know their job and they do it. Interaction with the Sales department only happens every few years but is always successful. Interaction with the Service department occurs several times every year to my satisfaction and that is why I keep coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business! We're so glad that our Sales/Service Departments have taken great care of you!
Wish you still offered to order cars for customers.
Wish you still offered to order cars for customers. Had to go to Bloomsburg for my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that you had to go to Bloomsburg for a vehicle. We hope that you found what you were looking for and if there is anything more we can do to earn your business, please call GSM, Adam Crawford at 607-798-8000.