Reviews
Write a reviewMy first Jeep
I worked with both Mark (sales) and Will (finance). Mark's style of helping you enjoy a Jeep experience - before and after the sale, was great. He has always responded to me a valued customer - even after the sale!. Will-a man that gets the value of a customer! Thanks for making my first and first new Jeep Wrangler Unlimited Rubicon such a 'memorable' experience. Love you two!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive experience purchasing a used vehicle
My partner and I recently purchased a used vehicle from Pollard. The experience was a positive one. We worked with Frank Dickison, Kaytlin Pearson, Will Loomis and Min Pederson. The whole team was very professional and had a great deal of knowledge on the vehicle and process of purchasing a used car. I would recommend Pollard to anyone in search of a quality used vehicle at a good price.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable and helpful sales and service staff.
Not only did our salesperson help us throughout the sale, but even after the "papers were signed" he continued to provide excellent service. He also took the time (again, after the sale) to instruct us on the use of the on-screen and other features of the Jeep. Very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julie, thank you for the great review.
New car
I had a great experience today looking at different jeeps. The sales guide was extremely nice and helpful. I ended up getting exactly what I wanted in a new car with a little extra.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow. I am glad we could help with your new Jeep Purchase.
Excellent Customer Service
Our sales person Mark Chambers made the experience perfect from start to finish. We were contacted regarding the vehicle we wanted immediately and he was knowledgeable about what the vehicle offered. He was very considerate of our time and worked within our financial parameters.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time tell us your story.
Refreshing!
This is what buying a car should be like. We met with Markus on a couple occasions and there was no pressure...no playing games. They were up front, honest and respectful. Thank you for helping us find the perfect Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very proud of our staff. Thank you for sharing your experience!
Helpful, friendly
My husband and I were very pleased with the help and assistance we received from Mark, he made sure getting our vehicle was a positive experience, we would recommend anyone in the market for a new car to stop by and talk to Mark.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
This was our first new car experience in a LONG time, and it was great. Everyone at Pollard was friendly and genuine. Big kudos to Kaytlin, thank you for making this fun. We are already enjoying the 2017 Renegade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
How Refreshing
Everyone at Pollard was knowledgeable, cooperative and honest. After a day of looking around for my car, I was beginning to wonder if this profession, like so many other professions, had people you could trust and persons who actually took pride in their calling. I can not recommend them enough. Thank you for renewing my faith in people and their ability to have integrity and a strong work ethic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rubicon review
Great Jeep buying experience! Kaytlin did a great job explaining everything. She took the time to help us find the right Jeep. Definitely recommend her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car