Reviews
Write a reviewThanks!
Very helpful, good experience. Great to work with, very knowledgeable. Kept me updated on my order. Very enthusiastic about getting the right deal for me and my budget. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Business!!
Purchased a 2018 Grand Cherokee from Pollard. It's so nice to be in a company that is family owned and operated. You can feel how their employee's really want to give you the best experience possible! Absolutely no pressure, It took longer for me to choose the color and trim I wanted than the actual paperwork. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great, fun, knowledgeable staff.
They treated my mother and I great and helped us choose the perfect car. Mark Chambers was awesome to work with because of his extensive knowledge of the products and his dedication to helping us find the right car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy
I enjoyed my experience buying my new Jeep. Will was wonderful, but I was particularly happy with Kaytlin Pearson. She was kind, patient, very helpful, humorous, and relaxed - she even PRE PROGRAMMED my radio, after asking me my preferences. Normally, the thought of having to go back to the dealership is anxiety producing. Opposite with Kaytlin. I look forward to having questions and needs- cause I know she be there. Sincerely, Pilar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
two thumbs up
All the folks involved in my purchase of a new 2018 Grand Cherokee were professional and knowledgeable. Good experience. Highly recommend. Salesperson Marcus was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thanks for giving honest feedback. We do try to be very competitive when it comes to pricing our vehicles.
Wonderful People
We recently leased a new 2017 Jeep Compass. We have nothing but good things to say about the team at Pollard Jeep. Thank you for treating us with respect and listening to our needs and desires. If you are looking for a Jeep I would recommend Pollard Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's so nice having a pleasant car buying experience
I recently traded my older vehicle in and got a new Jeep grand Cherokee, no hassles, no big negotiation but very good pricing and customer service. Special thanks to Kaitlyn, very professional and very pleasant person to be around thank you again I love my jeep, this is my third grand Cherokee Blair
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied
We was there awhile but Ms Nicole made sure we left in something. She took the time to check other vehicles we was interested in and ended up putting us in a 2013 Jeep Cherokee fully loaded!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I had a great experience at Pollard. They were patient with my questions and took the time to find me the exact vehicle to meet my needs and budget. Kaytlin was bubbly and great to work with. Will in finance took the time to explain the paperwork in detail and had a great sense of humor. I’m happy with my purchase and I’d buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Customer Service
From the first phone call in the morning to check on a Cherokee, to the final paper signing that afternoon, Pollard's personal is the best I've ever dealt with. Mark Chambers and Will Loomis, made this purchase an absolute pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bruce for the positivity from your review.