Reviews
Write a reviewGreat Experience!
After going to two different Jeep Dealerships and having less than ideal experiences, I was happy to find this dealership and work with Kaytlin. She was personable and helpful in getting me exactly what I wanted. After going to many different dealerships, I now know that that is something that’s surprisingly hard to find. I would definitely recommend this dealership to anyone looking at Jeeps. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing secondary finance manager
I felt welcome and treated professional If it was not Ms Walker I would not be leaving in my New Jeep I personally know that if it was not for her I would not have gotten into a Jeep today
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience on a new Wrangler
My wife and I have been interested in a more "appropriate" and fun vehicle since moving to Boulder a couple of months ago. We stopped and shopped at Pollard to look at and drive a few. Markus took great care of us, was informative and answered any questions we had while allowing enough space for us to make an informed decision. Once we were ready to go, the process was straightforward. We received a competitive bid on our trade-in and drove out with a new Wrangler. The team at Pollard was really friendly and did all they could to make the buying experience as easy as possible. While it was lengthy from start to finish, we are pleased with the result.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience and Competitive pricing!
This dealership has very friendly and easy to work with employees who helped me get the car I wanted! It was a straight forward process and they offered some competitive pricing deals. Mark Chambers was very helpful and also pleased with them staying a bit later than hours to help me out when my other car had died. Overall an excellent experience over any other dealership with personable employees and a straight forward approach to buying a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very responsive and straight forward!
My experience with Pollard Jeep once again was very enjoyable and that is why I went back to them a second time and they did not disappoint! I would recommend Pollard Jeep any day of the week to friends, family and complete strangers with all the confidence in knowing that they will do a excellent job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Found Audi on CarGurus. Was in contact with James Mayfield Lease Director/Internet Manager also Min Pedersen one person that knows so much about our Audi. Couldn't of asked for a better experience. All the way around this company and their people go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Water Pump/Coolant Problems
I brought my 2013 Grand Cherokee to Pollard to be serviced approx 1 month ago and had my water pump replaced after it failed causing coolant to leak all over my engine bay. Pollard covered the expense as it was still under the power-train warranty. This past Saturday 11/11 while driving to Boulder I noticed the smell of coolant again and the Jeep starting to overheat. I immediately drove the car to Pollard and although the service department was closed, Min the pre-owned manager was kind enough to give me a loaner as I had just had the same issue w/ the jeep one month earlier. They called me first thing Monday morning and are working on diagnosing all the issues. The staff has been great and they seem to care about the customers. I would recommend this dealership to anyone in the Denver/Boulder metro area looking to buy or service their vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer friendly
The staff was so great. I went in to look at cars and left with a jeep. It was perfect! The staff went out of their way to meet my needs. Conor was helpful, attentive and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Service
Buying a used car from Pollard Motors was a extremely rewarding experience. Fair price, friendly staff, and no surprises. They listened to me and what I wanted. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable staff
Friendly sales staff knows their stuff and able to answer all my questions. Finance staff was diligent and thorough; worked with me to get the terms I was looking for. Overall positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car