Reviews
Confident I’m getting great service!
I have been very happy to have Allen to work with on my car needs. It definitely feels like he really cares about all my car issues and isn’t rushing anything through. He is very easy to work with and very knowledgeable about MINI’s. It makes having my car serviced enjoyable! Thanks Allen!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We will be sure to share it with Allen and thank him for a job well done. If you need anything else, please give us a call!
Quick service
The service at Mini of Baltimore is top notch. They always address any issues I have and keep me informed of the service progress. They are also conveniently located.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, It has been our pleasure working with you and we appreciate your review. Please come back and see us again!
Simply the best!!
It is always great to pull into Mini service and see Yoni's smiling face awaiting you!! He always goes out of his way to make sure that you have everything that you need, and that every customer receives fast and efficient service. He always takes the time to explain everything and is a pleasure to work with. Thanks Yoni and the Mini team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, It is our pleasure to know you received great customer service from Yoni and our team. If there is anything else you need, please do not hesitate to reach out to us. We look forward to seeing you again!
Excellent Service Advisor
Took my Mini in for service last week. Again, Allen Rolocut was great to deal with. He is always pleasant & courteous & informative. Great customer service & a great representative of Mini.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Allen is a great part of our team and we are happy to learn you have experienced consistently outstanding service with us. We appreciate your feedback and look forward to your next visit.
Geat as usual
It’s such a comfort to know that the mini service center always has your back. So when there’s trouble (and inevitively there is) instead of the anxiety that one used to feel, only the expected confidence is felt that things will be handled correctly. My service rep is Yoni Baron who has been the force that makes sure the work is done right and on time every time. I have two minis and will likely stay that way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review, Brian! We are so glad to hear that Yoni and the team have consistently offered you outstanding service experiences. We look forward to continuing to take care of you in the future.
Great service
Joni Baron was able to give me a quick appointment for a tire issue I was having. Always accommodating and friendly. He is 5 stars through and through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with Yoni! He is always happy to help. We're pleased that he has earned five-stars from you. We look forward to serving you again in the future.
All of my MINIs!
I love visiting MINI of Baltimore for service and maintenance. Allen Rolocut is the best and part of the reason I have owned and loved all of my MINIs. Where else would I find such a great, professional, and knowledgeable service advisor? I am always treated professionally and Allen always explains everything so I have no questions and know exactly what to expect. Allen Rolocut and MINI Service never disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to recognize Allen! It's great to know that he has earned five-stars from you. We appreciate your feedback, and we look forward to serving you again in the future.
BMW Mini Cooper of Baltimore the best
I can only give rave reviews each time I've had to bring my car down for service everybody has been so wonderful and gone out of their way to accommodate me I will continue to bring my car there for all my services. Yoni goes out if his way to make sure I'm fully happy before I leave. Keep up the grear work, Kathy Brown ( Johnstone)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing us for your service needs! We're delighted you had an excellent experience here at our dealership. We wish you many happy miles!
The best service, the best professional -Joni Baron
I am on my 3rd lease with a mini with Mini of Baltimore County. Yoni Baron has worked with me since the beginning, warm, genuine and professional , always going the extra mile, not only to seamlessly hook me up with good sales people when my lease is up, but to answer any questions about my car with patience and clarity. When the dealership moved to a different yet further location from Frederick MD where I live, he was so helpful with directions. It always feels personal, like a friend when interacting with Yoni. ,You have an outstanding person who represents the high standard of professional a Mini Dealership would want and value. I choose to drive this distance instead of going to the newer one in Montgomery County, MD solely because of Yoni and his superb care of me and my dear mini. I mean, how often do you hug your once a year service professional , when you say goodbye until the next year?! Tobi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tobi, thank you for taking the time to share your experience with us. We're delighted to learn that Yoni has earned your trust. We are always happy to help you with any of your vehicle needs. We appreciate your feedback, and we look forward to serving you again in the future.
Check engine light
Check engine light on yoni came back told me that it would take all day to repair got me a loaner car was on my way just a great guy he goes above and beyond to help his customers called me later that day. At was done ready for pickup I would recommend him to everyone do very professional Melissa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! Your satisfaction is our top priority, and it's great to know that you were impressed by the service you received from Yoni. We look forward to sharing the compliments with him.