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MINI of Towson

(1,551 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (877) 839-5966 (877) 839-5966
Used (877) 739-9063 (877) 739-9063
Service (877) 739-9618 (877) 739-9618

Reviews

(1,551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Towson from DealerRater.

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Amazing service the minute you walk in......

I currently have 2 MINI vehicles and I am totally committed to their up keep. Yoni my service advisor has been there for years and I am grateful for that. He always has my best interest in mind without trying to sell me something I don’t need. Other places, in my past have tried to do to unnecessary work....terrible. They have fair pricing and I wouldn’t trust anyone else to work on my babies. I previously had unexpected emergency issues with one of my MINI’s and went to a closer service station and boy did I get ripped off. Never again. Yoni’s the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Roxie, for taking the time to leave us your positive feedback! We appreciate that you are a loyal customer and that Yoni our Service Advisor has been able to help with your two MINI vehicles throughout the years. It is great to know that Yoni is always so helpful, honest and always has your best interest. We hope that you will continue to visit us in the future. Have a great weekend!

The car maybe a MINI, but the service is Grand

I've experienced nothing but good things at the MINI dealership in Towson. Yoni Baron has been very accommodating and forthright in all of my service visits. He actively tries to help me plan for expenses, and doesn't use any sort of scare tactics to bump up the prices. I've also had great experiences with Adnan, and with Jake, and will likely buy my next MINI from this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the five-star review! We are thrilled to hear that Yoni and the team have made a positive impact during your visits. We look forward to working with you in the future!

a weekend saved

I brought my Mini in for maintenance ,well it needed some serious work, instead . As usual ALLEN ROLOCUT saved the day and my weekend .He succinctly explained the problem , and got me on my way in a loner car .I have come to relay on the professional, courteous experience of Mini thru ALLEN. Thank you to the mechanic who fixed my car too .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your positive review! We are so glad to hear that Allen and the team offered you reliable and trustworthy service. We are always here for you if you need anything further!

Great service even at short notice

Great service, especially since it was at short notice. Yoni is a super example of customer focused service and always willing to make it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your great feedback! We will be sure to thank Yoni for a job well done. If there is anything we can do for you, please let us know!

Been working with Mini service for many happy years now!

Yoni (Jonathan Baron) has been my primary service consultant for quite a few years now and I've always enjoyed working with him. Great communicator - stays in touch with me about what is going on with my car - consults with me about things I want to have done from a very knowledgeable perspective. Plus, he's always friendly. I just had service and it was a great experience with him as always, coming out with an improved car at the end of the process. I'm really enjoying driving it even more now. Thanks Yoni! Last summer, I worked with Allen Rolocut as my service consultant for the first time. Working with him was excellent as well. He listened to exactly what I wanted to do with my car, gave prompt service with good communication and great knowledge, and I came out on the other side with improvements to my car that made a difference in enjoyment of driving it. I'll be glad and feel confident if I'm working with Yoni or Allen at any point in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great five-star review! We are so glad to hear that Yoni and Allen have offered you outstanding service over the years! We look forward to continuing to take care of you and your vehicles, and look forward to seeing you again in the future!

Mini Towson Rules!

Purchased our 2005 Convertible Cooper S when it first appeared in the showroom. We’ve loved her ever since. The Service Dept at MiniTowson, especially Alan R , have taken excellent care of me and my Mini Cooper. Our Mini lived in Florida for a while and was serviced in West Palm with very disappointing results. We brought her back to Maryland to be in the care of Mini of Towson and she couldn’t be happier! Neither could we! Mini Towson Rules!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review! We are so glad to hear you have enjoyed your purchasing and service experiences with us! We look forward to continuing to take care of your needs in the future!

Always the best!

I took my car to Mini of Towson for the free spring clinic. Once again, I was delighted with the service and professionalism of the staff. My delightful special buddy, Allen, so expertly took care of registering me and seeing that the car and its owner ( nicknamed "Trouble") were promptly attended to. Allen is always there when needed as is Yoni, also a favorite and a delight. It was great to walk in and be greeted by Allen, Yoni and most professional reps . Thanks to all, once again, for a wonderful experience!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recognize our team! It's great to know that you had a wonderful experience with us. We look forward to serving you again in the future.

super to deal with

Rate excellent, all around, from when you first pull up to the service center until you have the smile and you are on your way home with all the details of your visit. thanks again Yoni Baron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for sharing your wonderful review! It's great to know Yoni and our team provided you with exceptional service. We appreciate your business and look forward to your next visit.

Extremely Helpful!

I appreciate, extremely, the folks @ Mini. I live in Randallstown, Md. and work in Silver Spring, Md. This is a long drive every day. Driving for me is an experience and the Mini Cooper helps me to meet the experience. Honesty, the quality of knowledge and personalized care recommendations are given. Salute to Alan and Yoni ***** Herc Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Herc, thank you for taking the time to recognize Allen and Yoni! They were happy to help you find the perfect vehicle for your long commutes. Please let us know if we can assist you again in the future.

Spring Check

This dealership is alway a pleasant experience. I recently to took my Mini Copper S for the spring checkup (which is free with a coupon). A complete check was conducted and during that time my cabin filter was replaced as needed The staff are always very professional and pleasant to work with. This particular time I worked with Allen Rolocut. He was topnotch and explained everything and the process. You could also see this as he dealt with other customers. I have also worked with Yoni Baron, and he too, is very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review! We appreciate that you chose us as your dealership for your servicing needs, and are happy that the team gave you a topnotch experience. Please let us know if we can assist you with anything in the future!