Reviews
MINI of Baltimore County
I have bought two cars there and have my maintenance done there. They are very honest and kind. My car has been very reliable, it has over 100,000 miles on it and still works great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cecilia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Matilda
Very nice people to work with. I am very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Matilda, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Will definitely be back
Sales always gets back to me promptly to answer questions before and after purchase. Service dept has been great with scheduling and getting work done in the time frame they state.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very knowledgeable and honest.
Very knowledgeable and honest. They provided a ride home for me. While they did not find the issue, they let me know that they would not charge me if the issue comes back up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service, friendly, and not pushy.
Great service, friendly, and not pushy. Clean facilities and clean vehicles. Loaner vehicle was new and very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service!
Excellent customer service! My salesman, Mike Edwards and his team were more than helpful in helping me purchase the 2019 Mini Countryman I had been leasing. They were all very kind and courteous through the process, and got things done quickly and efficiently. I would highly recommend them to anyone looking to buy or lease a Mini…and I love my car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
Fast Service - Friendly staff
Great service from knowledgeable people! I was just in for an inspection and oil change and had no issues with the service. They went over every detail with me and answered all questions I had. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Emily, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great place to buy a car!
Great place to buy a car! Mike was the best and my next mini after this one will be bought from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Calvin, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!
The dealership provided relevant Service documentation
The dealership provided relevant Service documentation for the vehicle for transparency. Friendly salesman. Vehicle was cleaned and full tank of gas provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
Mini of Towson
I took my 2013 mini back to the dealer after my mechanic retired. I am glad I did. They found the source of an oil leak that has plagued my mini since new. It was expensive to fix, but now the oil stays in the engine. The team is very nice and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roy, thank you again for taking the time to let us know how we did. We hope you have a great day!