Reviews
The dealership provided relevant Service documentation
The dealership provided relevant Service documentation for the vehicle for transparency. Friendly salesman. Vehicle was cleaned and full tank of gas provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
Great place to buy a car!
Great place to buy a car! Mike was the best and my next mini after this one will be bought from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Calvin, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!
Mini of Towson
I took my 2013 mini back to the dealer after my mechanic retired. I am glad I did. They found the source of an oil leak that has plagued my mini since new. It was expensive to fix, but now the oil stays in the engine. The team is very nice and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roy, thank you again for taking the time to let us know how we did. We hope you have a great day!
Nissan versa
I acquired about the car on a Friday evening, and drove off with it on a Saturday evening with the thanks of Imogen Wright. I was so impressed with her communication. We texted back in forth questions and answers and every time she responded right back. What I was most impressed about after I bought the car I texted her and she instantly responded. She was very professional along with all the staff. Highly recommended mini of Towson if you're looking for a Hassel free buying experience. 5 stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dennis, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.
Great person mr Wayne was real helpful and the mechanic
Great person mr Wayne was real helpful and the mechanic took care of me!!!thanks
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great TLC For Our Mini
Our older Mini needed some attention and you folks provided superior service. This is a shout-out to Allen R for keeping me well informed and providing me with a loaner so my life wasn't interrupted at all. You returned the car looking shiny and new and now it runs like new. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Al, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service again from Allen.
Great service again from Allen. He takes great care in explaining what the issues are and how they need to be addressed. Very very responsive.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
We very much appreciated the service and considerations
We very much appreciated the service and considerations afforded us with our Grandson’s Mini Cooper. We will gladly recommend this business whenever we can. It was refreshing to have been treated so well and honestly. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I appreciate that they keep my mini going and give me
I appreciate that they keep my mini going and give me information on what to expect on the horizon as to service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Good Experience
A very good experience. Fair value on our trade in and good post sale follow up. They even made a few repairs in their 90-day warranty period that wasn't covered in their policy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Richard! We are always more than happy to assist you if anything else comes up. Take care!