Reviews
I love love love my new Mini Cooper
This was the best experience I have ever had buying a large ticketed item. Collin Fox the salesperson was a nice no pressure salesman. He made buying my car so easy which made me so happy to buy my car. When I was leaving the car lot it was very late. So we made a plan for me to come back so Collin would go over all the features and there was many. He made it so easy to understand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Thank you so much for your feedback! We hope you have a great day!
Mini of Baltimore County
I had a great experience with Mini of Baltimore County during my vehicle service. Allen did a fantastic job explaining all issues with my vehicle and what needed to be replaced. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Shelley, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mini Annual Service
Done to accommodate my schedule. Friendly staff, Helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sydney, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
mini cooper
seamless experience Casey was my salesperson great little car low milage
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Beverly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Mini Cooper S convertible
No problems with purchase . No problems with maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Mini Service
Service Advisor Allen Rolocut is a very good person to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terry, we're happy to hear you had such a positive experience with Allen! Don't hesitate to call us if you ever need anything. Be safe on the road!
Tbrooks
Everything was great sales person was fantastic everybody from the front to the back was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quality dealer
My car was damaged by debris on the road. I left it for them at night. They got right on it, gave me an accurate estimate, took a reasonable time for the repairs and kept me informed throughout. They even sent me a video of the mechanic walking around the car while it was on the lift, showing the things that were fine and those that needed service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edwin, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Director of Operations (President)
A long extended wait time (26 days) for delivery of the car after the initial communication that the car had landed to the Port of Baltimore (on 12-2-21) . Love the car !!
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Colin Fox at Mini USA Towson
Colin was kind and professional. He was timely on communication and knowledgeable about our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!