Skip to main content

MINI of Towson

(1,551 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (877) 839-5966 (877) 839-5966
Used (877) 739-9063 (877) 739-9063
Service (877) 739-9618 (877) 739-9618

Reviews

(1,551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Towson from DealerRater.

Want to share your experience with this dealership?

Write a review

Alan my service advisor always makes the process easy.

Alan my service advisor always makes the process easy. My car was completed on time and I highly recommend Towson Mini

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Hughie! We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.

Allen was super helpful and excellent to work with.

Allen was super helpful and excellent to work with. Very kind to me and hope to work with him again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk, safe travels!

Mini of Towson is the only dealership you need to shop to

Mini of Towson is the only dealership you need to shop to purchase your next Mini Cooper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

It’s a pleasure to do business with MINI Of Towson

It’s a pleasure to do business with MINI Of Towson Service Department, especially Allen Rolocut always friendly, knows his stuff and gets the job done. I especially appreciate his advice and honest and on time communications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Dealership provides superb service.

Dealership provides superb service.especially Allen Rolocut, Service Advisor. He made sure my car and me were well taken care of . I’ve been working with Allen for a number of years. He’s the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I visited Mini Towson because I had the check engine

I visited Mini Towson because I had the check engine light on. Great explanation about the alternatives for my car and also, very good experience and time management. Great technician team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dulcinea, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have had two Mini's from Mini of Towson and have

I have had two Mini's from Mini of Towson and have always had a good experience. I especially like that I can bring my MINI by when my tire pressure light comes on and they will pump up my tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about MINI of Towson! We hope you have a great day!

I’ve always received fantastic service and attention both

I’ve always received fantastic service and attention both when we purchased our current car as well as in maintaining that car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

I've always felt well cared for by Allen, the Service

I've always felt well cared for by Allen, the Service Rep. He's a knowledgeable and diligent asset to your organization and great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Wayne gave exceptional customer service and care for a

Wayne gave exceptional customer service and care for a problem with my mini that could have potentially been an emergency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!