Reviews
Check engine light issue resolved quickly…Allen, as
Check engine light issue resolved quickly…Allen, as always, was super helpful! He was able to get me in earlier than expected!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quality workmanship.
Quality workmanship. Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
I've been coming to Mini of Towson before it moved and
I've been coming to Mini of Towson before it moved and this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service department/technicians are extremely knowledgeable and honest,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
Mini of Towson was very helpful when my car battery died
Mini of Towson was very helpful when my car battery died and needed to quickly be replaced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding support and resolution to a warranty repair
Outstanding support and resolution to a warranty repair need. Loaner car provided which made an aggravating repair need seamless and far less painful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marty, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Always professional & helpful.
Always professional & helpful. My Mini Cooper has been in good hands for 7 years! It is a pleasure to deal with them! Quality people, service, work. I wouldn’t go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Employees are courteous, reliable, and accommodating.
Employees are courteous, reliable, and accommodating. Service was completed in a timely fashion. My car was clean upon return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wayne was wonderful about keeping me updated as to when my car would be ready & did everting in his power to expedite the service.
Very friendly and communicative.
Very friendly and communicative. Open and honest with what’s going on. They find a way to fit me in.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Brought vehicle in for tail lamp error.
Brought vehicle in for tail lamp error. I felt the repair took a bit long and I had to check with the service advisor sever times for updates. Overall a good experience, just thought the appointment took too long.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Justin and the sales manager were great!
Justin and the sales manager were great! They were attentive and really listened to what I asked for. I did not feel pressured and appreciated their kindness. I will definitely recommend others to the location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to leave us a response! Thanks for the recommendation and have an amazing day!