Reviews
I've always felt well cared for by Allen, the Service
I've always felt well cared for by Allen, the Service Rep. He's a knowledgeable and diligent asset to your organization and great to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wayne gave exceptional customer service and care for a
Wayne gave exceptional customer service and care for a problem with my mini that could have potentially been an emergency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Been going to MINI of Towson for years now and I’ve never
Been going to MINI of Towson for years now and I’ve never had a bad experience, Allen is our go-to guy for service work it’s always a pleasure!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service department especially Wayne the service
The service department especially Wayne the service advisor is always professional and keeps us up to date on the needed repairs as well on the service call that my vehicle was there for. I will continue to have my vehicle serviced by Mini of Towson.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan is the best each and every time I come to this
Alan is the best each and every time I come to this dealership I am taken care of and all my questions are answered. Very comfortable waiting area and very nice employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I've bought six Minis from this business over two
I've bought six Minis from this business over two locations and at least that number of ownership changes. The culture has remained constant. No-nonsense, friendly sales transactions and first class service after the sale to keep the cars humming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
It was easy to make the appointment and the staff was
It was easy to make the appointment and the staff was friendly and communicative through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been getting service from this dealership for the
I have been getting service from this dealership for the past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regularly if I wait for service. I appreciate the video inspection of service and recommended or urgent needs to address for the continued health of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Quick, great services as always from MINI of Towson's
Quick, great services as always from MINI of Towson's service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was very good and Allen is always friendly and
Service was very good and Allen is always friendly and explains exactly what is going on with the car. The dealership is clean and a nice environment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.