Reviews
I always have a positive service experience a Mini
I always have a positive service experience a Mini Towson. My service advisor Justin was professional and communicative. Wonderful service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kathi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Imogen, my sales person, was very knowledgeable, helpful
Imogen, my sales person, was very knowledgeable, helpful and easy to talk to. She made my car buying a pleasurable experience!.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jola, it means so much to us that you chose our dealership! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALLEN IS AWESOME!!!!
Allen Rollocott makes me feel like I'm bring my car to be looked at by my uncle. He gives you a warm, family vibe that I absolutely love. His customer service is always 5 star! He's a great guy and you can trust his word on your repair!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edwin, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan Rolocot and his trainee were very professional.
Alan Rolocot and his trainee were very professional. Service was quick and easy.This makes service easier
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini of Towson - Genesis GV80 Prestige Review
The lead salesperson, Collin, was very pleasant, detailed, and great to work with. Kelly was an amazing as well to wrap up the whole buying experience. I would highly recommend this team and the Mini of Towson Dealership. Super professional and personable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
As always, I had excellent service at Mini of Towson.
As always, I had excellent service at Mini of Towson. Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The staff of Mini of Towson are truly exceptional.
The staff of Mini of Towson are truly exceptional. They truly care about their customers and prove it. The salesman who sold us our car contracted a particularly virulent form of COVID-19 and could not handle the delivery of the car. The general manager stepped in and did an outstanding job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Love the video showing any possible issue.
Love the video showing any possible issue. Gentlemen at service desk are awesome! So good at explaining things
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Always a joy to work with Allen at Mini of Towson.
Always a joy to work with Allen at Mini of Towson. Always professional, prompt, detailed, and supportive. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan has been our Service advisor for several years ( 3
Alan has been our Service advisor for several years ( 3 Mini's). He has always provided detailed information on problems and a clear understanding of resolution. This year alone he has saved us more than $4500 by making us aware of a Maryland Emission warranty and to leverage our comprehensive insurance to cover water damage when the sunroof leaked. Alan is the reason we are repeat customers of Mini Towson.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!