MINI of Towson

Brought vehicle in for tail lamp error. I felt the repair took a bit long and I had to check with the service advisor sever times for updates. Overall a good experience, just thought the appointment took too long.

Wayne and the service techs at Mini of Towson, had my 2011 Mini clubman with 82,400 mi. running like new. This was a warrenty service and the techs located any issues and repaired all quicky. Wayne kept me updated on all the work needed and any that was incidental. My Mini was repaired right and I can't believe how great it runs now. It's like a different car . I am totally impressed with the customer and repair services. I had taken my Mini to other techs in the past and allot of what I needed was just overlooked or they just didn't want to fix it. Thank my lucky stars that I took my Mini to Mini of Towson this time . It needed allot of love and Mini of Towson delivered From this day forward, I will only have my Mini serviced here. It might cost a bit more, but the quality, care and service you get in return is worth every last penny Thanks Wayne and the service team My Mini now seems like a totally different car. I don't ever remember it running this well in the 4 years I've owned it and I really missed out by not bringing my Mini to Mini of Towson for other repair I has done at a non Mini shop Thank you all Mini is an experience, every thing else is just a 🚗 car

Justin and the sales manager were great! They were attentive and really listened to what I asked for. I did not feel pressured and appreciated their kindness. I will definitely recommend others to the location.

They take care of problems and are efficient in responding.. I am told of issues with my car , the most urgent down to what can wait. I don’t feel taken advantage of , this is important to me.

Always Excellent customer service given by Allen when ever I arrive. Also he is very knowledgeable and moves quickly.

I had a fantastic experience at Mini of Towson. The sales team is highly knowledgeable and friendly. They were not pushy about making a sale, unlike other car dealerships I have been to. I highly recommend this dealership if you are looking to purchase a mini Cooper.

I have never left Mini of Towson disappointed. Allen is a wonderful service representative and since I joined the Mini family in May 2023 I have felt very much so included and cared for.

Allen and the team are GREAT! Always get me in and out and they’re the nicest folks around.

Other staff, very helpful, including Chris and including Mike's "desk partner" who helped me with charging question.

Ease of scheduling appointment was very accommodating. Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straightforward and comprehensive. As a customer for almost 10 years, I trust and rely on them completely.