Reviews
The service team were really good at getting my car fixed
The service team were really good at getting my car fixed in a timely manner. They made sure to fix the problems and price the service accordingly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Nail in tire side wall
Great customer service, polite, and was fast and honest. Got a nail in my tire near the side wall. Was unsure about if I needed one tire or two for tread depth differences and they took measurements and stated that the treads on the older tire were fine and I only would need one replaced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Heather, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan in Service is first class - very helpful, always
Alan in Service is first class - very helpful, always accommodating and explains repairs that are needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Repairs are done professionally and as quickly as
Repairs are done professionally and as quickly as possible. I especially appreciate the auto driver and the detailing work. The waiting area is well stocked and the restroom is very clean! Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Mini of Towson- service/ car maintenance was performed,
Mini of Towson- service/ car maintenance was performed, All needed services met my expectations. Very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I come here all the time I get honest information about
I come here all the time I get honest information about my car and fixed and last. I like Allen he gives me perfect and useable info about my car that work every time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very nice and not pushy sales people.
Very nice and not pushy sales people. All of the employees were helpful and made me feel comfortable. Buying a vehicle is always a bit of a process, but they all worked together to make the experience as fast and easy as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Review of Service at MINI of Towson
Overall service was excellent! Wayne was my main contact through the entire process and kept me informed of everything that was going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Wait time was very good.
Wait time was very good. Friendly staff. Lounge comfortable. I would recommend. I will return as dealer of choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!
Woohoo!
Woohoo! Thanks Mini of Baltimore for taking care of my new electric Mini Cooper Hardtop😊 Perfect customer service by Wayne Luberecki and his team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!