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Don Johnson's Cumberland Motors (CJDR)

(79 reviews)

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were very good about getting me in quickly to take

They were very good about getting me in quickly to take care of diagnosis/repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim at Don Johnson's Cumberland WI always does a good job

Tim at Don Johnson's Cumberland WI always does a good job and is very friendly and accommodating. It took Chrysler several months after announcing the recall before they made a remedy available, but that was not Cumberland s fault. The tests took 3 days in the shop to run, so it took awhile to coordinate times, but Tim got us a nice loaner, and all was well. We're pleased. Thanks Tim and others who coordinated this. Pat Messicci

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ray Nelson was so good to work with and also the finance

Ray Nelson was so good to work with and also the finance staff. Thanks Ray for making our 2nd purchase seamless. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought my 4th vehicle from these fine folks.

Bought my 4th vehicle from these fine folks. We have been extremely satisfied each and every time. From the No pressure salesmen (this time Jake), Jeff in finance/appraisals, Saun the Manager, and Suzy with all that paperwork. Thank you Thank You! You will not find a better overall dealership team then at Don Johnson's - Cumberland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

THANK YOU! THANK YOU! THANK YOU! Great people!

Great experience !

Great experience ! Found the perfect fit for me! Thanks Bob and staff for all your help!! BPeterson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service purchasing my new Ram truck.

Awesome service purchasing my new Ram truck. Jeff and Brooke were excellent to work with on this sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don Johnson in Cumberland had the best selection of

Don Johnson in Cumberland had the best selection of inventory, a good reputation and nice employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very very very satisfied customer!

Very very very satisfied customer! In and out in about 3 hours, very smooth transition. Very knowledgeable team and very pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just bought my Jeep Cherokee Trail Hawk from Cumberland

I just bought my Jeep Cherokee Trail Hawk from Cumberland Motors, and Ray Nelson went beyond all expectations to help me out!! The WI DMV took so long to process the title transfer that Ray met us after hours to sign the rest of the paperwork at our house!! THANK YOU RAY!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Informative, friendly, polite, professional.

Informative, friendly, polite, professional. & they did a great job restoring my car ! It looks brand new😊 Thank you !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.