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Don Johnson's Cumberland Motors (CJDR)

(79 reviews)

Reviews

(79 reviews)

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Thank you Rod Heath! We love our Jeep Cherokee. Don...

Thank you Rod Heath! We love our Jeep Cherokee. Don Johnson Cumberland is definately worth checking out. We have purchased and leased new vehicles from them. We just visited and bought our leased Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased a new King Ranch from Don Johnson. It...

Just purchased a new King Ranch from Don Johnson. It took8 months to get, but that was not the fault of the dealer, and they worked hard to get it in. Truck is great, Sales was smooth from beginning to end. Thanks Ray.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you, Bob Cifaldi at Don Johnson Motors for helping...

Thank you, Bob Cifaldi at Don Johnson Motors for helping us purchase a 2021 Ford Edge to replace the one that hit the deer. Bob has always been really helpful to us. I think he has sold us every vehicle but one (his son Patrick sold us) over the last 40 years. We really appreciate the time he has given us and all the questions he has answered for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don johnson cumberland really has it together.... from...

Don johnson cumberland really has it together.... from the sales team to the loan specialist. Ray from sales was really on top of his game got us in the car we wanted no problems and fast, didn't try to sell us a more expensive model got us what we wanted no pressure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was very helpful in showing me all the options of the new...

Was very helpful in showing me all the options of the new 2021 f150. I didn't know a Ford could look so fantastic as it did there. But then again it is a Ford. Everyone at the dealership was very helpful and curious I will definitely go back to them in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have only the highest praise for Johnson...

I have only the highest praise for Johnson Motors-Cumberland WI. I have purchased used vehicles twice in the past few years. The philosophy of the entire dealership remains consistent. They treat customers with respect and do not use high pressure sales tactics. I highly recommend Ray Nelson if you are considering a new or used car. You will not be disappointed. My experience with the service department equals that of the sales people. Very professional service area, bright, clean and the service personnel are willing to go the extra step to ensure the job is done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We've worked with Ray Nelson, Brent Craine, Bob Cifaldi,...

We've worked with Ray Nelson, Brent Craine, Bob Cifaldi, and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come back for all our service and new vehicles because we know we will always be taken care of and treated like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!! Thank you Barry, for finding me a...

Awesome experience!! Thank you Barry, for finding me a vehicle that fit my budget and lifestyle. I am back in a Jeep!! The whole process from start to finish was so easy. Everyone is great too work with. Thanks, Sandy V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you to Brook for her quick response to my questions...

Thank you to Brook for her quick response to my questions and to Jake, Rod and Suzy for making our lease buy out so easy...Great job!!...Great dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldn’t be happier with the sales manager Jake Hamack....

I couldn’t be happier with the sales manager Jake Hamack. He was polite & very professional. Such a gentleman. My son Jeremy bought me a white New Jeep Compass. The team was Great to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Sandi, thank you so much for choosing Don Johnson's Cumberland Motors Ford Chrysler Dodge Jeep RAM! Congrats on your new Jeep Compass, and let us know if we can be of any more assistance!