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Hyundai Eugene

(292 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
New (855) 539-8911 (855) 539-8911
Used (888) 903-9707 (888) 903-9707
Service (877) 866-0945 (877) 866-0945

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai Eugene from DealerRater.

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Great experience

This is the best car buying experience we have had. Everyone we worked with were very helpful . I would defiantly recommend Shepard to all my friends. We will definitely come back to purchase other cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Appreciated Respect

This is my second vehicle purchase from Sheppard Motors. Both times Charlie DeLong has managed my inquiries very respectfully and made an effort to meet my requests reasonably, which I truly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

quick buy

I was in and out of the dealership in about 1 hour and 20 minutes. This was exactly what I was looking for when purchasing this vehicle. Everyone at this dealership was extremely friendly and treated me very well. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

This is the 2nd car I've purchased from Sheppard and I couldn't be happier with the service or product. I love my old car and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Somtimes dealerships can be stressfull and the dalers are so aggressive that it makes you uncomfortable. This was, by far, the best experience I've had at a dealership. The staff was awesome. Very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my 2016 Hyundai Sonata.

I did not have a lot of requirements for my new car but working with Teresa got me a beautiful car that I will be driving for many years. Teresa worked with me and my husband to get us a good deal on the pricing and a loan that fit our pocket. She also stayed late to finish the sale and was courteous throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional

Friendly, knowledgable & courteous sales person. Charles DeLong was very polite and non aggressive in helping me purchase my vehicle. He knew the attributes of the vehicle, and helped me understand how it operated before I left the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very honest, friendly service

Ken Trent was great to work with purchasing my new car. Listened, informed me, allowed me time to decide. Great sense of humor. 10 star

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy custormer

3 cars, 3 years from Teresa. Great experience!!! 2015 Sonata Limited is most comfortable and easiest car to drive that I've ever owned. Great people, great car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I would definitely recommend anyone who is wanting to purchase a new car to think of Sheppard Hyundai. I had a wonderful experience and everyone I worked with was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.