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Hyundai Eugene

(292 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
New (855) 539-8911 (855) 539-8911
Used (888) 903-9707 (888) 903-9707
Service (877) 866-0945 (877) 866-0945

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai Eugene from DealerRater.

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Good

We were pleased with our experience at Sheppard. I wish that our car had come with a spare tire instead of a patch kit. I also wished that we could have gotten the car for a little cheaper. But over all the staff was very friendly and we would return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied

My wife and I had a very good experience while buying our 2015 Tucson....Our sales rep Was Tom Ross and he was a treat to work with....He is a great asset to your dealership.. This is our second new Tucson, and Tom Ross was our sales rep for both vehicles. We will use him again in the future...We will be happy to share our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fabulous!

Kenneth was awesome! The whole team was so helpful. I really felt they wanted to get me into the right car for me and help me fit my budget. I appreciated my experience. I have already sent two friend's there since my visit, both of them got into new vehicles and had the same great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

awesome people!

Love coming here for my oil changes and any work I need. Honest and reliable with a relaxing atmosphere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service!

They made me feel comfortable in explaining the issue with my car in a way that I understood.great people and clean waiting area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sheppard Hyundai

I received great service & a great price for my Santa Fe. All the employees I worked with were professional & courteous. I will definitely recommend & shop again at Sheppard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car

Was not looking forward to looking for a new car but I had a great experience. Had my kids with me and they got a lot of attention as well, very friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent!!!

It was nice not having pushy salesmen. They were awesome and gave me exactly what I came in for. It was a wonderful experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a new vehicle

This is our second Hyundai we have purchased from shepphaed Motors in five years. We have always been treated with respect and courtesy. We have recommended them and have given Hyundai an excellent review when asked how we like our Sonata. Our new vehicle is a 2015 Santa Fe Limited. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience...no pressure no hype!

I appreciated working with Teresa DeLong. She was very friendly, warm, open, and not pushy! She even came in on her days off to meet with me around the car deal. Made me feel like I was the only customer! Thanks, Teresa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.