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Faulkner Maserati Mechanicsburg

(60 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Maserati Mechanicsburg from DealerRater.

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Best customer service .

Best customer service . Very straight forward to deal with. Very easy to work with Casey very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team as always was great!

The team as always was great! Timely service and always on their game as well as very respectful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied with my visit to the Maserati dealership

Very satisfied with my visit to the Maserati dealership on the Carlisle pike service very prompt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After just recently purchasing my giulia (not with the

After just recently purchasing my giulia (not with the dealer) I called my typical mechanic to ask if they would be willing too look it over and they did not want to work on an alfa. I have always bought used cars that are outside of warranty, so I had never been to a dealer for work. So going Into this service I was nervous, but Ben was very helpful and patient with me as seller and I tried (unsuccessfully) transfer the title and register car with penndot. The work the mechanics did seems to be solid and it did solve the code I was getting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From first vist to yesterday's service, they have set

From first vist to yesterday's service, they have set themselves apart from other dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Very happy with the professional ism. Keith and Ben were very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and timely service, knowledgeable and friendly

Excellent and timely service, knowledgeable and friendly staff, and top quality customer service culture at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jamie and Keith are the best.

Jamie and Keith are the best. Consistently excellent service. These are the only people I trust wih my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service recalls were performed and the car was washed

The service recalls were performed and the car was washed a detailed while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, very knowledgeable and friendly.

Great customer service, very knowledgeable and friendly. Facilities very clean. Highly recommend Faulkner Alfa Romeo and will definitely use them again for sales or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.